The Programme Specialist will report to the Programme Manager and will be responsible for supporting the day to day operations of a managed workforce recruitment programme. We are looking for a recruitment professional with excellent recruitment process knowledge, stakeholder management experience and is comfortable working in a broad role that spans the entire recruitment life cycle. Previous experience in managing third party vendors, on-boarding and compliance would be highly beneficial for this role.
Responsibilities
- Responsible for managing relationship with local hiring managers and managing their temporary recruitment requests
- Record and maintains information regarding recruitment agency performance and hiring manager requirements
- Responsibilities will include carrying out vacancy qualification meetings with hiring managers, briefing 3rd party suppliers, screening incoming CV’s, scheduling interviews with hiring managers, on boarding and contractor management activities
- Manage local relations with client and agencies
- Check, upload and track invoices and approvals for payment
- Assure customer satisfaction and resolves all local issues with customer and agencies
- Monitor successful achievement of local service level agreements
- Provide statistical analysis support and other duties as client’s needs dictate
- Provide periodic programme status reports to the Programme Manager as required
Qualifications
- Vendor Management Service/Managed Service provider experience desirable
- Staffing industry experience desired but not required
- Human Resources experience desired but not required
- Ability to work with confidential issues
- Ability to communicate effectively in writing, verbal, interpersonal, and in presentations in English
- Able to interact and communicate with all levels of management and staff
- Demonstrated hands-on experience with Excel and PowerPoint to analyze and present complex data to clients
- Detail oriented, critical thinker, problem solver
- Good understanding of Financial data and invoicing
- Strong communication and customer service skills with ability to lead colleagues and the client
- The ideal candidate will be proven in programme expansion / cross selling within clients
