Applications for this job are now closed
First Actuarial has been around since 2004, when a small group of like-minded actuaries came together to bring fresh thinking to pensions consultancy. Two decades later, we’re heading for 20% revenue growth this year, employing around 425 people across five locations.
We’re still an independent business with no chargeable hours targets, giving our people the time to deliver their best work and excel. We shape our high-quality services by listening closely to our clients’ needs. And we price those services fairly.
As we develop our business, prospects for our people grow. Our Basingstoke, Leeds, Manchester, Peterborough and Tonbridge offices provide supportive work environments where everyone can make a difference. We enjoy work and celebrate our successes. And we provide support and helpful feedback so we all learn and improve.
We love numbers, but we love people more. Staff wellbeing and work-life balance have always been core values. Beyond the firm, we’re known for our integrity. We’re happy to challenge conventional thinking and speak up. Our pioneering work is set to transform the lives of millions of younger people with a new type of pension.
The role
As a Pensions Administrator, you’ll be dealing with pension scheme members, explaining how their benefits are calculated, handling complex calculations, and keeping up to date with changes in the world of pensions. Your work will make a real difference, helping us meet our client expectations and communicate effectively with a variety of third parties.
What will I be doing
- Calculations and payment of scheme benefits
- Written and telephone support for clients, consultants and scheme members
- Project work such as pension increases, annual benefit statements and reporting
- Cashflow management of trustee bank accounts
What will I learn?
- Provide fair and courteous customer service
- Communicate pension information and resolve
Issues using a range of channels
- Calculate and process members’ benefits
- Use IT systems to carry out administration
Work accurately and efficiently
- Manage pension data safely and securely
- Comply with standards and legal regulation sat all times
- Liaise with third parties where necessary.
On this journey, you will complete professional qualification from the Pensions Management Institute:
- PMI Award in Pensions Essentials – Level 2
- PMI Certificate in Pensions Calculations – Level 4
Both these qualifications, together with your developing competence, will give you the skills you need to become an excellent Pensions Administrator.
To guide you through your learning you will be supported by study mentors and have the support of other trainees sharing their thoughts and experiences.
Qualifications skills and experience
- Educated to degree level.
- School leavers who has just completed their A Levels will also be considered.
- A problem-solving mind.
- Great attention to detail.
- Enjoy working with numbers and keen to develop an ability to perform calculations efficiently and accurately.
- Good verbal and written communication skills to explain complex ideas in simple ways.
- Take great pride in whatever task you complete!
- Self-motivated.
- Work independently within a close-knit team.
What we offer you
We’ll actively support you as you build your career – and reward you for doing so. At every level of seniority, we offer:
- A competitive remuneration package, including bonus and profit-sharing payments
- Private health insurance, life insurance and income protection insurance
- 25 days annual leave as standard, increasing with length of service, an extra day at Christmas, plus bank holidays and the option to purchase additional holidays
- A non-contributory pension
- Full training and study support.
We have hybrid working in place for colleagues who prefer home-working for part of the week. We’re also flexible on working day arrangements and will happily accommodate a range of personal commitments from day one.
Our straightforward, interview-based approach to recruitment ensures equal opportunities for all applicants.
Please note that we can only accept candidates who have a permanent right to work in the UK.
Apply now with covering letter and CV
