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You will provide debt recovery and litigation support within our credit control team with a key focus on cash collection, debt reduction and provision release.
What Will You Do
This is a varied role and you will be involved in a range of processes and activities. Some of the key tasks include:
- Taking the lead in any defended cases liaising with internal and external parties as required
- Identifying and reviewing ceased supplies for potential county court claims
- Liaising with internal and external legal teams
- Negotiating with customers to recover payment in a timely manner
- Quality control and analysis
- Investigating and interrogating internal and external data to validate viability of claims
- Creating monthly reports and dashboards for senior management
What You Will Bring
To be successful in this role you will be able to demonstrate:
- Excellent communication skills, with fluent verbal and written English
- The ability to learn quickly and enjoy solving problems
- Confident negotiation skills
- Excellent accuracy and attention to detail
- Strong relationship building skills
- A positive and flexible approach to work
- Ability to communicate and work collaboratively with various levels of internal and external stakeholders
- Results driven, diligent and dependable approach
- Able to work individually and as part of a team – willing to ask for help and offer support to colleagues
Knowledge and experience in this area are not essential, however the below would be beneficial:
- Knowledge of legal debt collection processes
- Experience liaising with multiple internal and external stakeholders
