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The successful candidate will follow our two-year Graduate Training Programme, designed to provide a range of technical and engineering training and experience. To provide the most holistic understanding, we have created a 3-stage programme to take the candidate from the foundations of satellite communications engineering through to full customer engineering and design.
The programme
The initial six months are focused on understanding the foundations of satellite communications, by working as part of our Build and Test / Field Engineering operations to provide hands-on experience with our equipment. The second six months are in our Network Operations Centre (NOC), building on the first 6-months to learn how to troubleshoot to find quick technical resolution for some of the largest energy customers in the world. The entire second year is within our Customer Engineering team implementing projects for our clients to gain further technical knowledge and understanding of custom network design. We use a mix of internal and external training and LinkedIn Learning to increase knowledge. A mentor will be assigned during each phase of the program to provide guidance and support.
Months 1 - 6 outline
Learn foundations of satellite communications and technical understanding
- Assist Build & Test with rack builds.
- Learn about cable separation, airflow, and cable terminations.
- Configuring and testing network and RF equipment.
- Setting up and commissioning antenna systems.
- Assist Field Engineer on remote customer sites to complete installations and troubleshooting.
- Learn basic troubleshooting skills.
Months 7 - 12 outline
Apply new understanding and develop troubleshooting skills for customers
- Assist Network Operations Team to troubleshoot customer issues.
- Learn how to remotely access equipment and troubleshoot to incident resolution.
- Tickets will include both networking and RF issues to increase knowledge in both areas.
- Introduction to the Newtec platform. Learn about different satellite modems and how to troubleshoot.
- Learn how to troubleshoot antenna systems and network equipment to an intermediate level.
Months 13 – 24 outline
Combine technical understanding and customer focus in to engineering solutions
- Work on projects delivering standard customer solutions.
- Shadow an experienced engineer for more complex bespoke customer solutions.
- Work closely with Project Managers and Service Delivery Managers during project life cycle.
- Configure and test complete customer solutions prior to it being shipped to remote sites.
- Work with remote Field Engineers to commission customer solutions.
- Fully document all solutions and handover to Operations.
- Assist a more experienced engineer with a customer workshop.
Qualifications & professional skills
- Degree qualified in a relevant subject.
- A collaborative team player who can also work independently.
- Excellent verbal and written communication skills.
- Proficient in the use of MS Office Suite.
Main attitude and competencies
- Highly motivated with a positive approach to all tasks.
- Ability to adapt to different situations.
- Strong team player.
- Ability to work under pressure.
- Enthusiastic and a strong desire to increase knowledge.
We offer
- Flexible hybrid work situation with home office option
- Marlink Training Academy for professional and personal development
- International mobility
- Equal opportunities employer
- Cultural diversity
- Attractive working environment in an international telecommunication company
- Employee social events
- Access to LinkedIn Learning
