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Founded in 1932, McLarens is a leading independent global insurance services provider with owned offices and operations strategically located in 45 countries around the world. With a focus on complex, commercial and specialty markets, McLarens provides loss adjusting, claims and risk management services, as well as auditing and pre-risk surveying. McLarens’ global footprint enables it to provide streamlined consistent service to clients across the world, while at the same time delivering local expertise and responsive service.
McLarens, expert adjusters have an average of over 25 years’ experience, operating across a range of industries with specialties including: Agriculture, Aviation, Casualty, Crisis Management, Construction & Engineering, Entertainment & Contingency, Environmental consulting, Forensic Engineering, Forensic Fire Investigation, Global TPA Services, Investigation, Marine, Natural Resources, and Property services.
Purpose
We currently have an exciting opportunity for a Claims Technician within our Real Estate team to join our Chelmsford office. Reporting to the Pan-European Real Estate Manager, you will be responsible for providing administrative support on all accounts within the Real Estate team.
Your Responsibilities
- Ensuring data is accurately input in order to achieve high standards of data quality and management information
- Diary management
- Undertaking administrative duties in accordance with company standards as required, such as booking appointments, allocating post to files, scanning documents, photocopying and filing
- Dealing with external queries in a professional manner and accurately record conversations/messages
- Liaising with McLarens Loss Adjusters where required
- Ensuring compliance with McLarens’ financial procedures, such as invoicing processes
- Running, checking, analysing and issuing management information reports
- Undertaking projects allocated by the Head of Real Estate
- Attending client review meetings
- Taking minutes and actions arising from meetings (both internal and external)
- Assist in onboarding all new clients
- Updating and maintaining all client documentation
- Liaising with brokers and insurers for renewal documentation
- Other ad hoc duties as and when required.
Knowledge and Experience
This is an entry level role, and the candidate does not have to have experience in this sector. The successful candidate will demonstrate a focus on quality, communication and organisational skills. An ability to develop strong relationships both internally and externally is imperative. They will have strong working knowledge of MS Office applications, particularly Word, Excel, Outlook and PowerPoint. Advanced Excel knowledge would be advantageous.
