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At Digitas, we harness the power of connection to make positive impact everyday. We have a relentless focus on creating connections to help our clients’ businesses grow, connecting diverse people, ideas and expertise in innovative and exciting ways.

We are making positive impact with our amazing clients, through our capabilities in Consulting, Products & Platforms, Customer Engagement and Digital Media.  Part of Publicis Groupe, and a Leader in Gartner’s Magic Quadrant for Global Marketing Agencies, we’re proud to work with some of the world’s leading brands.

Digitas. Experience the power of connection.

Our commitment

Digitas is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity.

Job description

The ‘Collective’ is a cross-agency Publicis team providing a seamless service for the global automotive client – including brands such as Fiat, Vauxhall, Alfa-Romeo, Jeep. In the UK, the team is made up of Saatchi’s, Starcom and Digitas and the remit covers advertising, social, website and eCRM.

In this role, you’ll be supporting the Social Media Manager. You’ll own the community management for your brands (currently Jeep, Fiat, DS, Alfa-Romeo), responding to consumers with an engaging and on-brand tone-of-voice. You’ll also support on reporting, scheduling and creating posts.

You’ll also need to work closely with the media agency, the rest of the social media team and the copywriter to deliver best practice and have a test-and-learn approach across brands.

Responsibilities

  • Grow the online communities through engaging community management
  • Be proactive around ideas to improve the service we give to clients
  • Escalate issues quickly and concisely to your line manager so they can be addressed
  • You’ll be working with a wide range of people, from our customer care team, all the way through to learning from consumers
  • Understand the client’s business and use this to pre-empt requests
  • Manage and set expectations with your clients, building trust through open relationships.

Qualifications

  • Understand the value social media brings to brands
  • Be open to learning and curious to know more
  • Have a passion for digital and social media with an understanding of mainstream social networks
  • Ability to build strong relationships across a multitude of departments, disciplines and levels of stakeholder
  • Able to be an essential member of the client team while always supporting the agencies approach and delivering against the agencies agenda

Additional information

Digitas UK has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer:

  • WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
  • REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
  • HELP@HAND BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
  • FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.
  • HYBRID WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday.
  • AGENCY DISCOUNTS, onsite gym, and discount in our Publicis-Owned Pub – “The Pregnant Man”

Full details of our benefits will be shared when you join us!

Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. 

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.