Independent family-owned business specialising in providing schoolwear and sportswear to over 400 independent and state schools across the UK.

Responsibilities

Be the principle point of contact for your allocated Accounts.
Provide product information, quotes and deal with any general customer queries.
Provide visuals and samples prior to sign off.
Process orders in an efficient and effective manner, always keeping customers informed of lead times and any delays or problems that may occur.
Provide price lists for schools, which should be updated and reviewed annually.
Provide delivery notes for all orders prior to dispatch.
Liaise with the Finance Department to ensure that all financial / account information is kept up to date.
Resolve any invoice query not relating to an accounts matter promptly.
Provide admin support to other Account Managers to facilitate the efficient processing of any Direct Supply / Wholesale orders.
Any ad-hoc duties that the company see fit.
Setting up of new schools and items on company CRM system
Filing of all relevant documentation and approval evidence to company CRM system.
Building pricelists and website utilising company CRM system
Track and chase new visual/sample requests
Maintenance of new product information on the website for new schools.

Knowledge and skills

Good IT Skills, ability to use Microsoft Outlook, Word and Excel and the flexibility to learn new systems
Commercial awareness
High level of organisation
Able to cope under pressure
Interpersonal skills
Strong organisational skills & keen eye for detail
Positive & strong work ethic
Proficient use of Microsoft office applications
Previous experience of a CRM/stock management system desirable but not essential.