Bright Network member and Politics student Kamrul Alom is currently working at Plum Fintech, a Financial Technology company, as an Operations and User Happiness Intern. Having previously interned at bigger corporate firms, Kamrul shares with us his experience working in the world of start-ups.
What does your job involve?
Plum is a personal savings butler and works through Facebook messenger. My role involves supporting new users who join the platform. If they aren’t set up properly, it’s my job to locate and fix the issue by, for example, messaging users or contacting stakeholders. I also ensure that the company is correctly linked to the users’ bank accounts so Plum is able to analyse potential savings.
What advice would you give fellow Bright Network members who want to work for a start-up?
Firstly, apply as soon as possible. This is your opportunity to express your passion and show the skills you have. It’s also important to demonstrate your understanding of the company i.e. knowing who their competitors are, as well as their users and the sector it works in.
Secondly, make sure you know what kind of start-up you would like to work in and apply to those. This is crucial as it means that your enthusiasm and motivation will come across in the interview.
Lastly, write a stand-out cover letter and CV. The point is to sell your experiences and be original. The more unique, the greater the chance that the employer will remember you.
How do you feel start-ups differ from larger corporations?
Unlike when I interned at Morgan Stanley, start-ups don’t have structured training programmes, you definitely learn as you go. You also take more ownership of certain projects and aspects of the company. When included in meetings, I found that my ideas would be valued equally to other team members making me feel more immersed in the company and its operations. The result being that you gain a much wider understanding of the business as a whole. I also notice the culture difference. Plum is more relaxed (I wear jeans to work) and the office environment is much less formal.
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Thanks to Kamrul for sharing his thoughts. If you want to find out more about wokring in start-ups, read our guide just here.