Kiran Mistry joined BT’s Graduate Scheme as a Network Engineer in 2015. We catch up with him to see how he’s getting on.
Why did you choose the Graduate Programme?
I chose this Graduate Programme because I wanted the chance to apply the communications knowledge I had learnt in a large telecommunications company. This scheme provided me with a wide range of opportunities to expand my skills.
What do you currently do at BT?
I work in the IP Voice Network Operations Centre in central London, a very busy floor with people working 24/7 to provide the best possible customer service for BT’s telephony products. I work in service and operations within the IP Voice and Multimedia stream, helping to provide technical support for BT’s IP telephony services. This includes maintaining Unix boxes, creating shell scripts, diagnosing faulty call traces using applications like Wireshark and TCP dump. Each day is different and brings new challenges - something I really enjoy.
The Graduate Programme has helped me to transition from student life at Southampton University straight into full-time employment, and provided me with a chance to build upon and apply the engineering knowledge I learnt to the real working world.
What have you enjoyed about the Programme?
I've had the chance to meet and chat to several directors and executives within the company already, including Clive Selley, the Technology, Service and Operations (TSO) CEO at the time. I’m also studying for my Cisco CCNA and have recently completed an industry-accredited SQL course.
The company takes pride into giving back to the community through volunteering and fundraising, and I was lucky enough to take part in supporting the telethon for Children in Need on the top floor of BT Tower, just two months after I had started working at there.
For the future, I hope to be able to become part of the technical design team, helping to produce and design new products and platform wide solutions. I definitely feel that working with BT has given me strong foundations for pursuing the career I want.
Were you inspired by Kiran's experiences? Find out more about BT here.