We see diversity as a source of strength. Therefore, we have made it a priority to foster a culture where the best people want to work, where people are promoted on their merits, where we value and demand respect for others and where opportunities to develop are widely available to all - regardless of differences.
Our strategy focuses on four commitments
- Employer of choice...for our employees
- Service provider of choice...for our clients
- Business partner of choice...for our suppliers
- Neighbour of choice...for our communities
At Citi, we recognise diversity as one of our competitive advantages. In a global marketplace, it is imperative that an organisation provide a wide range of ideas and solutions to its clients. A diverse workforce understands clients better and is more creative and innovative on their behalf.
At Citi, we recognise diversity as one of our competitive advantages.
In turn, this can mean greater market share and greater returns for our shareholders. To seize this competitive advantage we must foster a workforce with different backgrounds, perspectives and ideas, and provide employees with a wide range of experiences and skills to develop to their full potential.
Citi serves clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels and our employee population be similar in composition to that in our local operating communities.
Our strategy is designed around four pillars:
1. Management Accountability
Management is accountable for ensuring diversity plans are in place in their respective businesses and for measuring progress against these plans;
2. Attracting Talent
We recruit through our partnerships with diverse organizations and by ensuring diverse candidates are included on candidate slates for new opportunities;
3. Workforce Development
Citi's development and mentoring programs serve to ensure all individuals have an opportunity to grow and excel.
4. Work Environment
We strive to create an inclusive work environment where all our employees are treated with respect. Our Diversity Operating Council, composed of senior diversity and human resources leaders from core businesses and regions, provides support and accountability.
- Regularly reviews progress against our diversity strategy
- Shares best practices across businesses
- Aligns diversity policies globally
- Develops, promotes and executes global diversity initiatives through the business diversity councils, which focus on dimensions of diversity, including, among others, disability, ethnicity, gender, race and sexual orientation.
Our senior business managers develop diversity plans and are held accountable for progress against those plans. Annually we report progress against our goals to the full Board of Directors.
We recruit entry level employees from diverse backgrounds and strive to present a diverse pool of highly qualified candidates for management and professional opportunities. We build relationships with partners who can help us identify and recruit top talent.
These partners include non-profit organizations and the career placement offices at select graduate and undergraduate schools. We also attend various conferences and recruiting fairs sponsored by associations representing diverse populations.
Our Code of Conduct prohibits discrimination and harassment. To foster a culture of acceptance and respect throughout Citi, we offer training to employees on topics such as "Championing Diversity," "Valuing Diversity and Inclusion at Citi" and "Leadership Through the Lens of Diversity."
We encourage employees to become involved as mentors and senior managers are encouraged to mentor employees and to seek out women and minority mentees.