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Operations Graduate Programme

Graduate programme
Technology: Consulting & Project Management
13th December 2019

Unlock the power of your mind

Discover how powerful minds can make unique contributions. Bring your own to a career at Accenture, and see how you create change in the world around you. We empower you to be your best. We embrace who you are. We invest in your future. 

We look for passionate, curious and driven team players who are ready to ignite ideas and are inspired to push boundaries. 

Be yourself, make a difference. 

Who we are and what we do

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 482,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at

Operations Graduate Programme

Our global network of Operations professionals have core capabilities that range from Solution Development through to Account Leadership. Accenture Operations is Accenture's Delivery Team for the full range of Business Services offered to our client’s working across the entire range of industry sectors and Offerings. Roles available can include Solution and Offering Development, Mobilisation and Project Management, Delivery, Account leadership and a wide range of Business Excellence and Technology roles.

Our deep expertise starts with our people - whose learning and industry experience across hundreds of clients gives us unparalleled know-how. We match that with a range of automation and analytics technologies including:

  • BPO management tools
  • Robotic process automation
  • Cognitive computing
  • Artificial intelligence
  • Predictive and prescriptive analytics

Here are just a few examples of the kind of outcomes Accenture Operations teams deliver:

  • Managing the licensing and distributing royalty fees for nearly 1 million musicians
  • Helping clients enroll over 20 million members into health plans to improve the health and wellness for more than 40 million people
  • Helping our clients establish phone service for more than 1 million homes each year

What you’ll learn 


There’s real variety for graduates who join us. In your first two years the programme offers you the opportunity to rotate across the following areas of Accenture Operations:

Business Operations Delivery - Deliver services to our clients in core business processes. Provide technical support in a functional or industry specific area with a focus on efficiency, quality and continuous improvement. You’ll learn to identify associated risks and security requirements linked to the business process.

Mobilisation - Mobilise the people, technology and processes of our clients to deliver stable, workable and commercially viable client services. You’ll work as part of a project team with Mobilisation Leads, Outsourcing Solutions Architects and Programme Managers to define, build and implement projects and solutions.

Solutions Architecture - Interpret and translate client requirements into deliverable solutions that create value for Accenture and our clients. You’ll work within a project team to develop the schedule, work plan, resource plan and costs. You’ll become a key member of the sales team and represent the solution offering to the client buyer and other internal teams.

Account Leadership - You’ll develop your skills to own a client relationship for a particular contract in one or more of our Operations offerings. This may involve providing support in over-seeing various projects and really understanding the client’s needs, while keeping up to date with changes in the industry.

What’s in it for you

As well as the prospect of a great career centred around improving the way the world works and lives, you will get the opportunity to work with a vast array of highly-skilled people and continue to learn and grow your skills through our extensive training program.

You can look forward to a competitive starting salary and a generous holiday allowance. Other benefits include a pension scheme, personal laptop, an AMEX card, private healthcare, subsidised gym membership, season ticket loan and much more besides. For a comprehensive list of all our benefits, visit our website.

What we’re looking for

As an Associate in Operations, you need to have gained or will obtain at least a 2:1 in a Business, Economics or a technically focused degree such as Computer Science.

Ours is an industry that’s driven by client demand. Which means that, we have to place people on the projects where our clients need them most. So, as well as being flexible, an open mind, coupled with patience and adaptability are a real bonus.

Overall, you’ll need a real passion for the Operations industry and a desire to grow your skills. If you’re analytical, a strong communicator and love to problem-solve within a team environment, we’d like to hear from you.

Where you’ll work 

You will need to live within commutable distance of your home office which will be London. Due to the nature of our work, you may be delivering projects on client sites anywhere in the UK and sometimes outside of the UK. You will need to be prepared to travel and sometimes live away from home for long periods of time.