Broker Relations Manager

To be responsible for the co-ordination and implementation of activities across the broker relations team, including having point person responsibility for specified key relationships with the broking community

Key Responsibilities

• Responsibility as main Beazley point person in managing the relationship with allocated brokers:
  • Sponsor/host regular meetings at a senior level
  • Develop joint initiatives
  • Become the in-house “expert” on placement structure and opportunity levers
  • Identify and mine opportunities for expanded trading
  • Serve as “ombudsman” for these brokers where there is relationship strain.
  • Create briefing packs for key internal stakeholders ahead of meetings
  • The list of specified brokers may change or expand over time.
• To be well versed in presenting every product line to distribution partners and ability to qualify new business opportunities.
• Participate as a full partner in Broker Relations activities including strategy, meeting agendas and team objectives
• Liaise with internal underwriting teams to support them in their broker interaction, relay best practice with brokers and to help identify upcoming opportunities.
• Summarise and distribute quantitative and qualitative information received from brokers on a team-by-team basis
• Identify underperforming areas, brokers and classes and implement strategies to improve performance

General

At Beazley we are committed to doing the right thing because it is the right thing to do.  It is important that within all your interactions both internally and externally you adhere to this principle through adoption of Beazley’s core values and behaviours – PIED and Being Beazley. 

• Adopt the Beazley culture of Professionalism, Integrity, Effectiveness and Dynamic that contributes to an internal environment of teamwork and promote a positive brand image and experience to our external customers.
• Comply with Beazley procedures, policies and regulations including the code of conduct which incorporates the PRA and FCA Conduct Rules. Undertake relevant training on Beazley policies and procedures as delivered by your line manager, the Talent Management development or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system.
• Display business ethics that uphold the interests of all our customers.
• Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs.
• Comply with any specific responsibilities necessary for your role as outlined by your line manager, talent management or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas.  This may include, amongst others, Beazley’s underwriting control standards, Beazley’s claims control standards, other Beazley standards and customer relationship management.
• Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system.  These may include membership of any Beazley committees or working groups.

Personal Specification:

Education and Qualifications

• Graduate equivalent education and/or qualifications plus post-graduation work experience

Skills and Abilities

• Understanding of business strategy and the work of the other departments within the organisation
• Demonstrated ability to see the big picture and experience of successfully shaping strategic issues through to implementation
• Able to coordinate inputs from multiple sources, in order to reach a coherernt view on an area
• Detail orientated, accurate and numerate
• Computer skills – good working knowledge of MS Office, intermediate Excel and PowerPoint
• Able to communicate effectively with others, both verbally and in writing
• Motivational skills, team worker as well as able to work on own initiative
• The ability to manage time, meet deadlines and prioritise

Knowledge and Experience

• Experience within the Financial/consulting sector involved in research/ business analysis activities
• Use of various analysis and strategic frameworks to enable opportunities to be researched and assessed
• Good understanding of the drivers of insurance markets
• Good understanding of the financial drivers of insurance companies
• Ability to think through the long-term impact of various factors
• Excellent report presentation skills allowing for the clear presentation of key facts

Aptitude and Disposition

• Outcome focussed, self-motivated, flexible, and enthusiastic
• Professional approach to successfully interact with managers/colleagues/external suppliers

Competencies

• Organised
• Analytical
• Self motivated
• Collaboration on teams
• Knowledge management and knowledge mining
• Problem solving
• Purposeful communication
• Broad-based thinking
• Business Awareness / Corporate Thinking
• Creativity / Innovation