Credit Control Technician - (French speaking)

We are hiring! Beazley is looking for a French speaking Credit Control Technician to join our Credit Control team on a permanent basis. Please note - we are open to candidate location within the UK. We are a flexible and innovative employer offering a friendly, collaborative, diverse and inclusive work environment. We actively encourage and expect applications from all backgrounds.

Who We Are

Beazley is a specialist insurance company with over 30 years’ experience helping people, communities and businesses to manage risk all around the world. Our mission is to provide beautifully designed insurance, innovating to give our clients the maximum benefit with minimum hassle.

Our products are wide ranging, from cyber & tech insurance to marine, healthcare, financial institutions and contingency; covering risks such as the weather, film production or protection from deadly weapons.

Our Culture

We employ over 1,500 people globally, hosting a wonderful diversity of cultures, experiences and backgrounds. We are proud of our family-feel culture at Beazley that empowers our staff to work from when and where they want, in an adult environment that’s big on collaboration, diversity of thought & personal accountability.

Our three core values inspire the way we work and how we treat our people & customers – 1) Be bold 2) Strive for better 3) Do the right thing. Upholding these values every day has enabled us to become an innovative and responsive organisation in touch with the changing world around us – our ambitious I&D & Sustainability targets are testament to this.

We encourage internal career progression at Beazley, giving you all the tools you need to drive your own career here, such as iLearn (our own learning & development platform), LinkedIn Learning, our mentorship program and external qualification sponsorship. As a Beazley employee, you also get access to our fantastic array of benefits which include commuting reimbursement, free in-office lunch, six months parental leave and a lifestyle allowance, amongst many others.

Job Summary            

Responsible for BIDAC France Credit Control (French Speaking) including:

• Daily credit control technical processing
• Monthly management, metrics, controls & trend reporting
• Active management of aged debts, internal and external queries, assisting cash allocations
• Continuous improvement of the credit control function

Key Responsibilities

• Daily credit control technical processing;
  • Matching ledger entries to cash receipts (through online bank account review) to ensure correct amounts received and by settlement due date
  • Matching cash receipts to ledger entries (identifying individual cash items from block payments) to ensure correct amounts received and by settlement due date
  • Utilisation of electronic messaging to promote E-Accounting principles
  • Preparation of cash payment refunds for Finance sign-off
  • Mise en demeure Direct Debit (SEPA) processing for French policies
• Monthly management, metrics, controls & trend reporting;
  • Preparation and issuance of broker statements
  • Preparation and issuance of monthly Broker Brokerage Remittances
  • Management, tracking and oversight of cancellation process
  • Oversight of Direct Debit payment methods (SEPA)
  • Collation and issuance to Finance on the monthly status of all aged debt balances by Broker
  • Effectively communicate and report progress and escalate issues as required to senior management
  • Coordinate with any Beazley staff and external providers to ensure that credit control processes operate smoothly, efficiently and in line with internal service level
  • Documenting and periodically reviewing internal credit control processes and procedures, making recommendations for process efficiencies and ensure these are implemented
• Active management of aged debts, unallocated cash, internal and external queries;
  • Liaison with Beazley underwriters, Claims and Finance staff as appropriate to resolve account queries:
    • Managing internal / external payment queries and escalating as appropriate to ensure service levels are met
    • Provide professional service to brokers and other external partners in all interactions
• Continuous improvement of the credit control function:
  • Ensure that appropriate standards are established and complied with
  • Use business knowledge and understanding of credit control processes to propose improvements and enhancements as appropriate and liaise with IT and the business as required
  • Support new functionality User Acceptance Testing (UAT) as required

General

• Develop meaningful and strong working relationships with key stakeholders across the Group
• Adopt the Beazley culture of Professionalism, Integrity, Effectiveness and Dynamic attitude that contributes to an internal environment of teamwork and promotes a positive brand image to our external customers
• Comply with Beazley procedures, policies and regulations relevant to your role. Undertake relevant training on Beazley policies and procedures as delivered by your line manager, the Talent Management development or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system
• Comply with any specific responsibilities necessary for your role as outlined by your line manager, the Talent Management development or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas.  This may include, amongst others, Beazley’s underwriting control standards, Beazley’s claims control standards, other Beazley standards and customer relationship management
• Ensure that you uphold the Beazley principle of Treating Customers Fairly and Conduct
• Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include, among others, European Strategy Team, US Management team or membership of any Beazley committees
• Discipline, within the Beazley Group guidelines, members of staff contravening regulations per staff handbook 

Personal Specification

• Education and Qualifications
  • Educated to Degree level or equivalent
  • Accountancy Proficient 
• Skills and Abilities
  • Business Level French (and English) Language Skills – Essential
  • Proven analytical skills with ability to quickly summarise and distil key components of data
  • Strong organisations skills with ability to manage multiple priorities
  • Excellent verbal and written communication skills, used to building relationships remotely and working globally
  • Ability to work on own initiative with minimum guidance
  • Excellent IT proficiency with Intermediate to Advanced Excel Skills
• Knowledge and Experience
  • Background in Credit Control or Insurance is desirable (Ideally experience in both areas)
  • Understanding of Debtors and creditors, numeracy skills and experience of dealing with foreign currencies 
• Aptitude and Disposition
  • This role would suit someone who has significant Credit Control Experience but who is now looking for a new challenge where they can transfer their skills but also learn something new
  • Outcome focused; self-motivated and enthusiastic
  • Professional approach to successfully interact with internal service company staff (underwriters, underwriting assistants, business managers and finance) as well as external contacts, in particular Brokers
  • Ability and willingness to roll up sleeves and get involved in details
  • Ability to interact with individuals at all levels of the company
• Competencies
  • Concern for quality
  • Relationship building and negotiating, initiative to drive action from others 
• Nice to have (not essential)
  • Related work experience or equivalent within the Insurance Sector
  • Experience of Agresso, Get Paid, Underwriting Packages