Global Programmes Coordinator

To assist the Underwriters to effectively and efficiently facilitate and manage the end to end process of issuing Global Programmes policies around the world.

This role caters for Beazley’s growing Global Programmes portfolio and will function and contribute in parallel to the ongoing activities and projects dedicated to building and enhancing Beazley’s Global Programmes capabilities worldwide.

This is a transactional role and is responsible for all lines of business written by Beazley, with initial focus on specialty lines, cyber, financial lines and marine cargo.

Key Responsibilities

• Ensuring the effective, accurate and timely issuance of all Global Programmes policies worldwide.
• Working with underwriters on initial Global Programmes deal structuring and solution crafting and ensuring that all local and cross border regulatory, tax and capability requirements are accounted for.
• Working closely with the Head of Global Programmes on the prioritisation, processes, governance and consistent implementation of local policies and global programmes worldwide within prescribed timeframes and in keeping with quality targets.
• Interfacing, developing and maintaining relationships with local insurers (Beazley owned and network partners), managing policy issuance and timely delivery in line with requirements, ensuring quality standards are met and managing and fixing issues and bottlenecks within the end-to-end process as required.
• Completing appropriate data entry, quality assurance, document storage and record keeping within Beazley’s systems in adherence to all applicable targets and deliverables.
• Generating customer & broker reports, Global Programmes tracking, facilitating regular update calls and meetings with internal and external local insurers, brokers and other stakeholders.
• Working closely with finance, tax and credit control teams in relation all policies, cessions and money flow within Global Programmes.
• Attending customer and broker meetings, assisting with internal and external training and attending external market events as required.
• Contributing as subject matter experts to the design and implementation of the build out of new Global Programmes capabilities at Beazley.

General

At Beazley we are committed to doing the right thing because it is the right thing to do.  It is important that within all your interactions both internally and externally you adhere to this principle through adoption of Beazley’s core values and behaviours – PIED and Being Beazley. 

• Adopt the Beazley culture of Professionalism, Integrity, Effectiveness and Dynamic that contributes to an internal environment of teamwork and promote a positive brand image and experience to our external customers.
• Comply with Beazley procedures, policies and regulations including the code of conduct.  Undertake training on Beazley policies and procedures as delivered by your line manager, the Talent Management development or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system. 
• Display business ethics that uphold the interests of all our customers.
• Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs.
• Comply with any specific responsibilities necessary for your role as outlined by your line manager, the Talent Management or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas.  This may include, amongst others, Beazley’s underwriting control standards, Beazley’s claims control standards, other Beazley standards and customer relationship management.
• Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system.  These may include membership of any Beazley committees or working groups.

Personal Specification:

Education and Qualifications

• Educated to ‘A’ level/High School graduate or equivalent
• Degree in any discipline – preferred but not essential

Skills and Abilities

• Demonstrated ability to build strong relationships with a wide range of stakeholders
• Accurate and numerate
• Computer skills – good working knowledge of MS Office
• Strong analytical skills with attention to detail
• Able to communicate effectively with others, both verbally and in writing; experienced presenter
• Ability to manage time, meet deadlines and prioritise

Knowledge and Experience

• Experience within Global Programmes and cross border insurance business is desired
• Good understanding of insurance wordings, especially financial lines and related coverages is a plus
• Ability to anticipate and proactively address bottlenecks, problem solve and think laterally

Aptitude and Disposition

• Result focussed, self-motivated, flexible and enthusiastic
• Ability to negotiate with both internal and external parties
• Professional approach to interact successfully with clients, brokers, colleagues and external suppliers
• Team worker as well as able to work on own initiative

Competencies

• Achievement drive
• Analytical thinking
• Strategic thinking
• Service focus
• Team working
• Forward thinking
• Conceptual thinking