Product Development and Post Launch Support Manager

Beazley is a specialist insurance company with over 30 years’ experience helping people, communities, and businesses to manage risk all around the world.  Our products are wide ranging from cyber & tech to marine, healthcare, financial institutions, and contingency, covering risks like the weather, film production or protection from deadly weapons.

We are a flexible and innovative employer offering a friendly, collaborative, diverse and inclusive work environment. We encourage applications from all backgrounds. We empower people to choose where to work given the work that needs to be done. Collaboration in office spaces is important but we do not mandate a set number of days in the office or from home – you decide what works best for you and the role you are in.

We have a wonderful mix of cultures, experiences, and backgrounds at Beazley with over 1500 of us working around the world.  Employee’s diversity, experience and passion allow us to keep innovating and moving forward, delivering the best. We hire people with wide perspectives, and we have set bold diversity targets as we work towards excellence.

Product Development:

The product development team is a dedicated team that drives the delivery of new and existing products for UK/RoW approved Business Plans. It consists of two main areas: product delivery, and post-launch support & turbocharging.

• We create cross-functional agile teams, led by a dedicated product delivery manager, and working with underwriters, wordings, operations, finance, claims, compliance, IT, marketing and broker relations. Product delivery can include market research, data analysis and product testing to support a strong business case.
• Post-launch not only supports the launch of new products, but also reviews existing products and market performance. The three main areas of post launch support are:
  • Turbocharging – focused effort to accelerate growth of a product
  • Continued growth – product is set to achieve steady growth, but may require ad hoc support
  • Recalibration – product is underperforming and requires assistance.

Job Summary:           

Supporting the lifecycle of selected products from launch, including launch and post-launch support and subsequently turbocharging and remediation

Key Responsibilities

• Supporting the Product Development and Post Launch Manager across a range of activities with specific accountabilities for own portfolio of products and/or areas of agreed responsibility:
• Launch support for selected new products, activities to include
  • Working with Product Delivery managers and underwriters at an early stage to support and manage product launches (both internal and external)
  • Developing and supporting the implementation of post-launch plans to support launched products over an initial 12-18 month period
  • Identification, assessment and prioritisation of products for turbocharging or remediation

Post-launch support for selected products (including turbocharging and remediation)

• • Managing analysis of product performance and segmentation to date
  • Managing research and presentation of external market analysis
  • Working with Marketing and underwriters to build market awareness , including primary role on creation of thought leadership, social media content and other collateral
  • Working with Broker Relations point people to develop and implement Broker Relations product plan and cross-selling initiatives
  • Working with Internal Communications to publicise products receiving support
  • Working with underwriters and Product Development to identify and support implementation of product enhancements and/or further launches
• Managing pipeline of post-launch products
• Helping Product Development and Post Launch Manager to manage outputs of the interns
• Occasional product delivery when capacity allows

Personal Specification

Education and Qualifications

• Professional research qualification an advantage.

Skills and Abilities

• Research skills
• Analytical skills
• Writing skills including both narrative and composition
• Personable and able to communicate effectively verbally
• Attention to detail and accurate
• Inquisitive and curious, a good listener
• Ability to manage time, meet deadlines and prioritise
• Ability to review, analyse and reproduce information
• Effective prioritisation

Knowledge and Experience

• Proven track record of delivering research and insight to support quality business decisions, product development and marketing.
• Experience in the speciality, or wider, insurance market preferable.
• General commercial and financial knowledge.
• Demonstrated experience in conducting  analysis and effectively communicating outcomes to key stakeholders
• Experience working within a knowledge gathering, analysis and distribution environment
• Capable of scoping, coordinating and implementing research projects

Aptitude and Disposition

• Self starter capable of working as part of a team or independently
• Energy and enthusiasm
• Strong attention to detail
• Confident, tenacious and resourceful
• Professional approach to successfully interact with managers/colleagues/external suppliers
• Outcome focused, self-motivated, flexible and enthusiastic

Competencies

• Analytical thinking
• Conceptual thinking
• Customer focused
• Influencing skills
• Self-starter
• Team working and collaborative