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Join us as a Customer Experience Programs Intern on our Global Field Services team in Glasgow to do the best work of your career and make a profound social impact.
What you’ll achieve
As a Customer Experience programs intern, you will be responsible for shaping and improving how our customers use technology to support their Dell products. You will work with commercial customers and internal stakeholders from around the world on defining business requirements and building customer journeys that accelerate our customers digital support transformation. This role offers an exceptional opportunity to learn and collaborate with amazing teams all focused on delivering the best customer experience.
You will
- Engage with customers, conduct insight interviews, define their needs and requirements
- Build customer journeys that put the customer first and deliver value
- Develop experience in presenting insights and recommendations
- Gain insight and experience defining business needs
- Learn to collaborate across global teams and influence stakeholders through storytelling
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Essential Requirements
- Degree or equivalent, with excellent communication skills, fluent in English
- Problem solver that can see beyond the obvious
- Highly organised self-starter with project management skills
- Strong attention to detail, organisation, and time management skills
- Analytical mindset and able to work with a variety of data sources
Desirable Requirements
- Bachelors Degree due to graduate summer of 2022
Here’s our story; now tell us yours
Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.
What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.
We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.
You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy here.
