Graduate Inside Sales Support 2021
Dell Technologies portfolio of emerging technologies is enough to get your pulse racing. But our customers are our heartbeat and deserve human interaction that is special and unique to their technological needs. Our Inside Sales team is the driving force behind our high-level customer interaction. Our team is responsible for selling ground-breaking products by building relationships with customers using both the telephone and email as communication methods. Our Inside Sales team ensures every customer interaction is exceptional and tailored to meet the customer.
Join us as a Junior sales support member on our Inside Sales team in Bracknell to do the best work of your career and make a profound social impact.
As an Account Manager, you will be responsible for selling our ground-breaking products by building relationships with customers through telephone and email conversations. It will be your job to ensure that every customer interaction is tailored and exceptional.
- Be responsible for preparing customer orders for processing
- Revalidating expired quotations and online portals
- Supporting customers with delivery dates and post sales queries
- Working along side the Account Managers to assist with holiday cover, dealing directly with customers
- Liaising with all parts of the business to support our account managers and customers
- Basic knowledge of the full range of company and third-party technology, products and services, and how these products and services align to customer needs
- General industry and competitor knowledge
- Good customer relationship skills and organisational skills as this team is very busy
- Ability to look at a problem / process and come up with new ideas and ways of working to support the team and customers
- Graduating or graduated in 2021
Dell Technologies is a unique family of businesses that helps organizations and individuals build their digital future and transform how they work, live and play—providing customers with the industry’s broadest and most innovative technology and services portfolio. We value our customers, winning together, innovation, results and integrity. Grow your career with a highly competitive salary, bonus programs, world-class benefits and unparalleled learning and development opportunities— all at a company that is proud to be diverse and inclusive.