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Dell Technologies (DT) creates technology solutions for a changing world. Our DT Services team translates our customers’ business requirements into total enterprise-wide solutions. We’re skilled in analysing the customer’s business goals, objectives, needs and general business environment to create solutions that will transform their use of I.T.

This Intern opportunity is within our Global Solutioning group that sits within the DT Services Organisation focusing on the creation and governance of custom support, deployment and consulting services offers (Statements of Work). More specifically, the Intern position will be within a team that is aligned to serving ~120 of our most Strategic Customers.

The Role

Join us for a great opportunity to learn how to collaborate and work with remote cross functional teams across the globe to achieve goals and provide outcomes. You will develop and enhance a wide range of skills (Process Engineering, Project Management, Influencing without Authority, Business Intelligence & Analytics) as well as getting to learn more about IT Services and how they can help our customers transform.

You will also be responsible for the following:

  • Work within a team developing Best Practice guides for supporting Complex Solutions.

  • Work on activities / projects that will drive continuous improvement.

  • Use Business Intelligence Reporting to drive actionable insights.

  • Develop knowledge on breadth of Dell Technologies Services offerings.

  • Prepare, maintain and submit clear and concise activity/progress and time reports in accordance with published procedure and tools.

What you can learn:

  • An opportunity to work with a large global multicultural and diverse tea that is fast changing as we implement a new program/tool – huge opportunity to gain vast insight into our business, challenges and opportunities.

  • Contribute to projects with support from a mentor while you learn about how we adapt our business/processes and implement change to support market requirements.

  • Opportunity to work as part of a cross-functional team that provides insight into many different areas across the org to develop new ideas and collaborate with senior executives on what is expected.

Requirements

  • You possess excellent Communication, Time Management and Collaboration skills

  • You are a Self-Starter accustomed to learning quickly, tight deadlines and multitasking

  • You have a curiosity and appetite for learning and enjoy working in an evolving team environment

  • Meet eligibility for DELL Intern Program, including currently attending university in 3+ year degree program in related field of study