Admin Assistant - Learning and Development (L&D) Team

Efficio is a specialist management consultancy, focussed on procurement and supply chain. There are currently c.800 employees globally, with exciting plans to continue to grow rapidly over the next couple of years. We are a very international business and have offices in the USA, Germany, Denmark and the UAE as well as the head office in London. The L&D function, branded as Efficio Academy, is responsible for enabling the quality and expertise of our consultants across the globe through a range of L&D interventions, from formal training and on-the-job development to eLearning and coaching. The Efficio Academy is also responsible for developing and delivering training programmes for Efficio clients globally.

Description

The L&D function currently has a team of 6 but needs to expand to address the learning and development needs of this growing, highly professional and ambitious workforce. The team coordinates over 700 training sessions per annum for Efficio employees, including New Hire Orientation for new joiners and on-going training sessions which are part of the Learning Paths. Therefore, we are looking for a dedicated assistant to support the L&D agenda and activities.

Most of our training is delivered in-house by our more senior and experienced management consultants. We also have preferred external training providers with whom we partner closely to provide soft skills training and coaching. We will also send employees on public external training events.

Working closely with the head of L&D and the L&D coordinator, this role would suit someone with strong administrative, communication and influencing skills and someone experienced in working with global professional services teams.

Main responsibilities could include but not limited to:

• Maintain the schedule of formal training offered globally and book consultants on to the programme as required
• Invite trainers and arrange prep meetings for trainers before trainings
• Update entries and records on Learning Management System (LMS) regularly with new members and attendance records
• Finding and booking venues for specific in-person trainings as required
• Collect and distribute feedback following trainings
• Ensure SharePoint and LMS systems is updated with latest documentation and training material
• Co-liaise with New York, Düsseldorf, Copenhagen and the UAE when required
• Liaise with HR to establish new joiner timelines organise the New Hire Orientation (NHO) inductions and trainings
• Liaise with our training providers to schedule training events
• Produce reports, both qualitative and quantitative, on the delivery of L&D across the business
• Maintain communications internally via the Efficio Academy newsletter which is updated on a quarterly basis and uploaded onto the Efficio Intranet (SharePoint)
• Support with additional activities when needed; could include video editing and content creation

Essential Requirements

• Well-rounded education. A Bachelor’s degree is highly desirable
• Experience with managing complex scheduling and global diaries
• Excellent verbal and written communication skills
• Strong interpersonal skills
• Organised with a very strong attention to detail with the ability to work accurately and independently
• IT literate, proficiency with MS Office required (Word, Excel, PowerPoint, Outlook)
• Adaptable and able to succeed in a changeable environment
• Strong interpersonal and influencing skills
• Confident with the ability to develop and maintain professional relationships at all levels within the organisation, as well as with candidates
• Demonstrable proactive approach, able to work on own initiative, with a can do attitude