Graduate Implementation Analyst 2022

Rebates, market development funds, special pricing agreements. In the U.S. alone, these B2B trading agreements add up to trillions of dollars every year.

We call this the deal economy and we’re rethinking how it operates.

Rebate management has long been stuck in the dark ages: a frustrating mess of legacy systems, paper, and spreadsheets.

We imagine a world where B2B rebate deals are liberated from the pain of time-consuming, inefficient tools and siloed processes and turned into effective and strategic tools that drive focus and collaboration between trading partners.

So, we built just that, democratizing B2B deals and rebates, with cloud-based software that’s accessible, affordable and usable by every distributor, manufacturer and retailer.

About the role

We are seeking a graduate implementation analyst to join our growing Customer Success team in our Stratford-upon-Avon office. This is a technical, customer-facing role focused on helping businesses around the world adopt our product.

Working with the customer's finance and commercial teams, a successful applicant will enjoy using their numerical skills to understand complex business processes. As an entry-level implementation analyst, you will work alongside our experienced Customer Success Managers applying your problem-solving capabilities to design a configured solution that meets the customer's requirements.

The onboarding process focuses on the features customers need to learn, based on the projects they aim to complete. This way, they can get up to speed as fast as possible and be one step closer to achieving their goals. Going above and beyond a customer simply making use of the product, we will continue pushing to maximize customer adoption. We want customers to end their legacy processes and become fully dependent on Enable for their financial processes.

As part of the Customer Success team, you will be involved in the entire implementation process including delivery, training, validation, and ongoing support of the software once it has been adopted by the customer. The team manages Enable's help center, producing new articles and video content, continually reviewing the current state of the help center, and identifying where improvements can be made.

What we’re looking for

We are seeking someone who is driven to develop their skills and is passionate about technology. This is an exciting role with excellent career and salary opportunities. To apply you must have a Bachelor's degree in Mathematics, Physics, or another numerate subject with a first or 2:1 honours degree.