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Who are we?

Flock is a fully digital insurance company for commercial motor fleets, on a mission to make the world quantifiably safer.

With Flock, safer fleets pay less. Hundreds of companies trust us to protect their vehicles and drivers with connected insurance that enables and incentivises safer driving.

We're proud to be supported by some of the world's leading VCs, including Chamath/Social Capital and Anthemis. Our aim is to become the go-to insurer for connected and autonomous vehicles.

We are now investing heavily in what we know to be the key to our future success - our people.

Purpose of the Role

The Underwriting Support Technician provides analytical and administrative support to our Underwriters, ensuring the delivery of a market-leading service to our customers and brokers.

As the Underwriting Support Technician you will be:

  • Process client submissions and populate Re-Tool, following up on any missing or additional information to enable underwriters to prepare a quote
  • Perform new business and renewal sanctions and credits checks and issue contract certain quotations to customers/brokers
  • Manage referrals from our New Business and Customer Success teams and triage these referrals to ensure that work is allocated according to the underwriting team’s authority
  • Conduct underwriting analysis of new and renewal business when required
  • Undertake portfolio analysis and research to identify new underwriting criteria and suggest changes to the existing criteria to the Portfolio Manager
  • Provide KPIs and other business intelligence reports
  • Monitor and report on our capacity limits as set out within the binding authority agreement and escalate where necessary
  • Drive operational change which will increase efficiencies and deliver innovation within the underwriting team
  • Provide budget reports and analysis for the Insurance Function to the CIO

Requirements

What our ideal candidate will have

  • Excellent organisational and prioritisation skills
  • Excellent analytical skills
  • Good attention to detail
  • Good IT Skills
  • Good communication skills
  • Collaborative and a team player
  • Conscientious, hardworking, and driven

The wow factor (not required but the stuff we love to see!)

  • Experience of working within a Motor Fleet Insurance team
  • Cert CII level qualifications or above
  • Underwriting experience

You can learn more about Flock and our mission to make the world quantifiably safer here.

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