Operations Graduate 2022

With our operations graduate programme, you’ll get immediate hands-on experience of the insurance world, doing real and useful work from the day you join us.

You’ll receive excellent on-the-job training from our highly respected and experienced operations professionals, together with a structured learning programme designed to develop your financial and business acumen as well as skills essential for your future career, such as leadership and delivering coherent, concise and compelling presentations. You’ll also get full financial support to study relevant professional qualifications.

Is it for me?

If you’re curious about systems and processes, and passionate about working with people, then our Operations Graduate scheme could be the one for you. Our operations team is fundamental to the efficient running of our business – it’s about making our business faster, leaner and better. If that’s something that excites you, read on!

Tell me more

Based in Hiscox UK (which provides insurance for small businesses and homeowners), you’ll work with and learn from experienced professionals, support change programmes and ensure that the day-to-day activities of our operations run smoothly. You’ll also be involved in managing projects – previous projects graduates have been involved include reviewing our web chat and improving our automated voice system that our customers experience when they call us. We’re on a journey and there’s a huge opportunity to really make your mark and have an impact.

You’ll experience four rotations during your time on the graduate scheme: continuous improvement, project management, people leadership and one rotation that is open for you and us to agree together, giving flexibility in the scheme.

Continuous improvement really gets in to the fine detail of our processes, providing a deep understanding of what we do and how things work. This will give you the chance to demonstrate your analytical skills and grow your process knowledge. You will then take the learnings and manage full scale projects in project management, working with key stakeholders and fine tuning your influencing skills.

You’ll also get the opportunity to learn true people leadership skills by managing, engaging and driving the performance of a team of up to 12 people. It might sound a little scary, but you will be fully supported in doing so and you’re guaranteed to learn a huge amount from the experience.

You’ll be able to think critically to identify areas of improvement, and have the courage to ask questions and challenge the status quo. Your desire to work and collaborate with others will be key to you developing strong working relationship across our business and developing the stakeholder management skills needed for a career in operations.

What qualifications do I need?

You’ll have achieved (or be expecting to achieve) at least a 2:1 honours degree in the UK (or international equivalent) in any degree subject.

Any other requirements?

You’ll be able to speak and write fluently in business English, be numerate, and demonstrate strong interpersonal skills.

The successful candidate must, by the start of the employment, have permission to work in the UK.

You’ll be able to join the scheme in September 2022.

The closing date for applications is 31st December 2021, although opportunities may close early if we receive a high volume of applicants – therefore please apply as soon as possible.

At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success.  We have learned over the pandemic that working life doesn’t always have to be in the office, and have introduced hybrid ways of working for our teams, including our Graduates.

We see it as the best of both worlds: structure and sociability on one hand, and independence and flexibility on the other.