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  4. Information Technology Placement (Technical Support Specialist) 2025
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Come see the wonderful workday where we create a better everyday life for the many!

No doubt you have learned a lot already at university, are you ready to put it into practice at IKEA? Well, we are looking for enthusiastic 2nd year students /undergraduates to join our IT team.

Our placement programme is structured to give you the chance to make an impact across the IKEA Information Technology Team. The 12 month placement programme will be starts in July 2025 on a full-time basis. By applying to this role, you are applying to join IKEA as a Technical Support Co-Worker.

The UK and Ireland IT team are responsible for ensuring IKEA Digital products and platforms are delivered with excellence to meet the needs of customers across our market, to enhance the whole IKEA shopping experience and to enable co-workers with the tools and capabilities they need to do their best work.

Your role will be varied but exciting and you will have the opportunity to work across our IT team and other functions, building your skills and learning about and applying your knowledge in different.

What you will be doing day-to-day

This team manages the full life cycle of our products, from assisting the deployment, supporting the operation, and finally managing the disposal of our hardware. We are a team based in our stores and offices around the UK and Ireland; as we’re not a desk based job it means every day is different

  • Support: Act as second level support to our global helpdesk and support major incidents when the business unit is impacted
  • Infrastructure: Work closely with our central teams to operate our connectivity and infrastructure, including WAN, LAN, and wireless technologies.
  • Store expansion: Support the expansion agenda, organising the procurement for all the digital hardware and connectivity for new sites, and the fit out and preparation to open.  

What you need to have

  • Students in their second year of university studies, where the course includes the option of completing a sandwich placement before returning to study after the placement. Preferred degrees in Information Technology disciplines.
  • An intellectual curiosity and a willingness to challenge accepted ways of doing things.
  • Those that can work as part of a team, be a great communicator and enjoy delivery and fast paced change.
  • Bring your new thinking and fresh ideas to our business.
  • You at IKEA we embrace diversity and inclusion, we believe our differences is what makes us stronger.
  • Eligibility to work and live in the UK at the time of joining
  • What we offer
  • The IT Internship Programme offers a completive salary of £30,000.00
  • Experience working for a world-leading home furnishing brand and learn how we create a better everyday life for the many
  • Commitment to your learning and mentorship starting on your first day.
  • 25 days holiday, plus 8 bank holidays
  • 15% IKEA discount & access to I-benefits (gateway rewards) discount portal enabling you to get % of cash back or discount on everyday spending.
  • Get free healthy meal options and much more in our on-site co-worker restaurant.
  • Enjoy an end of year gift as well as an additional day’s holiday given during the festive period and many more flexible benefits to maximize on
  • Being based in our IKEA furnished offices in Wembley, London