Junior Devices Engineer 2021

We connect with millions of people every day, make content they can't get enough of and reflect and shape the world we live in… and we do all this through the power of creativity.

We will be a digitally led entertainment and media company that creates and brings brilliant content to audiences, wherever, whenever and however they choose.

Business overview per Business Area

The Group Technology Services teams are charged with ensuring a quality operational service across all the tools and systems, and with delivering ongoing improvements and upgrades in line with business priorities. Group Technology is central to our overall technology strategy and ensures we have the tools and tech to be Britain’s largest and most loved broadcaster.

This role entails…

The Devices team sits at the heart of the colleague experience at ITV, delivering solutions to complex problems to enable ITV to deliver on its strategic objectives. We work at pace but recognise work should be enjoyable, empowering everyone to have a voice and encourage collaboration and debate over a ruling voice.

The team are responsible for the management and lifecycle of ITV’s Mac, Windows, iOS and print devices, along with Antivirus and Windows Endpoint Privilege Management (EPM) enabling ITV with the latest features and innovations.

The Junior Devices Engineer is responsible for working with the Technical Lead and the Apple and Windows Engineers to design, deliver and support the Devices Roadmap delivery with a particular focus on SCCM, Intune and Jamf Pro along with macOS and Windows as well as developing a range of capabilities across the team.

You will also work closely and collaboratively with other Product teams to share learnings, provide expertise and support to deliver against the wider Workplace Technology strategy and roadmaps where required.

To be considered for this opportunity you will need to demonstrate the following skills:

Minimum role criteria

• Experience of managing SCCM and/or Intune in a large (1000+) environment. 
• Experience of packaging Windows and/or Mac apps as well as patch management using tools such as WSUS. 
• Experience of Antivirus management and Privilege Management consoles are beneficial. 
• Demonstrable experience of Powershell scripting
• Experience of working within an agile environment delivering against a product backlog. 
• Able to translate technical implementations into business friendly explanations and to demo functionality and encourage and foster feedback
• Focused on delivering secure, technically sound products that don’t compromise on user experience 
• Knowledge of industry trends and demonstrable proactive approach to staying on top of developments in the Device Management space. 
• Demonstrable experience of driving innovation and finding novel solutions to difficult problems 
• Demonstrable experience of  working in a collaborative way with other team members to deliver solutions
• Experience of managing an environment of Apple Mac and iOS devices using Jamf Pro beneficial.

ITV strongly encourages applications for this role from candidates with a disability and as a Disability Confident Leader if you meet the minimum criteria for a role and you have declared that you have a disability, we’ll guarantee you’ll get to the next stage*.

(minimum criteria above)

The Key role criteria 

• Support the delivery of the Devices Roadmap, including migrating to modern Windows management using Intune. 
• Package and deploy applications across ITV’s device management platforms.
• Identify opportunities for continuous improvement within the Devices estate. 
• Work closely with the other Devices Engineers to ensure both operational and project activities are delivered without disruption to ITV. 
• Run test scenarios to ensure new features and functionality are released to a high standard. 
• Work with key stakeholders across ITV to design and deliver appropriate solutions. 
• Keep up to date with new technologies and trends within the wider industry and identify areas where these could be applied to ITV to deliver against the More than TV strategy. 
• Work with First and Second line support teams to resolve escalated incidents.

We're happy to discuss any support/personalisation you may need during our application process as part of our reasonable adjustments approach. So we encourage you to get in touch with us if you require anything... our email is talkingcareers@itv.com. Find out more here

We want to be the most flexible employer in Media. We offer Smart working and we will support you and provide you the right environment and work/ life balance

We reach millions of people everyday, that’s why having diverse talents and being an organisation where colleagues feel included is crucial to us. We have various networks who celebrate and support our colleagues. We try to embed an inclusive mindset in everything we do. Find out more here

* There may be a few exceptions where we are not able to take all eligible candidates to the next stage due to the volume of applications.