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Johnson Controls, has been making buildings smarter since 1885, and their capabilities, depth of innovation experience, and global reach have been growing ever since. Today, they offer the world’s largest portfolio of building products, technologies, software, and services; they put that portfolio to work to transform the environments where people live, work, learn and play.
About the role
Business and IT Alignment
- Support alignment of strategic and tactical business objectives with corresponding IT objectives, partnered with business stakeholders and enterprise IT colleagues.
- Support business risk management, regulatory compliance (ex: Sarbanes-Oxley), Information Security, and audit remediation activities.
- Identify opportunities for process advancement leveraging technology.
- Participate in ideation activities to create high-level process and technology roadmaps. Contribute into business case creation.
Solution Delivery
- Participate in creation of IT Investment proposals, partnered with business stakeholders and IT Delivery colleagues.
- Map business objectives and capability needs to specific business functions and processes.
- Conduct discovery and document user stories, business requirements, functions, processes, and enabling technologies.
- Map business process flows, including all critical data elements (e.g., supplier, input, process, output, customer).
- Drive and facilitate requirements workshop, product demonstrations, UAT co-ordination and communications.
- Carry out change management activities and help creating training playbooks.
- Translate business capabilities and process designs into functional requirements and/or user stories and work with business stakeholders to review and secure sign-off/agreement on requirements/stories.
- Work with business stakeholders and IT colleagues to develop, test, and deploy solutions that meet business capability needs and ensure successful achievement of scope, cost, schedule, quality, adoption, and value outcomes.
- Provide expertise and input into solution testing scenarios and participate in User Acceptance Testing.
- Participate in development of solution training material and execution of change management activities.
Business of IT
- Maintain relevant data attributes of solutions in the Configuration Management Database (CMDB).
- Support business continuity and disaster recovery efforts.
- Support utilization of IT-internal governance processes.
How you will do it
- In collaboration with IT BP provide inputs into business case and demand prioritisation
- Define use cases along with the necessary detail and align them with the project plan
- Collaborate with business Subject Matter Experts (SMEs) if any change of processes, rules/procedures is required to fit into OFSC functional scope.
- Support delivery team in analysing solution options or suggesting an alternative
- Support preparing UAT scenarios
- Analyses feedback from trials, tests and exceptions if any
- Supports business project lead in developing roll out plans and business change activities
What we look for
Desired
- Ability to articulate business process requirements to a development team (and vice versa: IT requirements to the business) in order to support the implementation
- General knowledge of Project Management practices and principals
- Good knowledge of data analysis and reporting
- Project co-ordination/Project management
- Basic understanding of digital platforms, SaaS, Claud, Infrastructure or other technology concepts
Required
- General understanding of business models and change management
- Good analytical skills and interpersonal skills to interact with various business process representatives
- Continuous improvement/growth mindset
- Passionate about growing as a professional and making an impact
- Great verbal and written communications skills. English language to a business proficiency level
- Ability to travel within the UK and be ideally based around Sunbury
