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LanguageLine’s UK operation is part of the worldwide LanguageLine Solutions group with global headquarters in California and European headquarters in London.  Over its 20-year history, LanguageLine Solutions ensures the best interpreting and translation services available in the industry.

The Role

To be responsible for managing and coordinating the completion of translation, localisation, transcription, alternative format, proofreading, voiceover and subtitling projects.

Specific Tasks

  • The management and coordination of multiple language projects in a fast-paced environment
  • Use of the project management portal for assignment of files, project tracking and invoicing
  • Manage supplier queries and liaise with clients on a day-to-day basis
  • Monitor and control projects status
  • Liaise with sales staff to clarify project parameters
  • Negotiate with vendors
  • Manage project finances, including budgeting
  • Prepare and maintain project documentation
  • Establish and maintain excellent relationships with contract translators and proof-readers globally
  • Compliance with relevant and applicable procedures
  • Quality checks of deliverables
  • Delivery of finalised work to clients, ensuring that all deadlines are met
  • Updates to project plans and delivery schedules
  • Process supplier invoices
  • Create client invoices
  • Assisting with any other ad-hoc duties which may be required by the Project Managers
  • Any other duties appropriate to the position.

The Candidate

Essential

  • Degree in Translation, Modern Languages, Linguistics or similar  
  • Remains calm and focused under pressure
  • Multi-tasking and organisational skills
  • Attention to detail
  • Problem Solving skills
  • Team player
  • Proactive and innovative approach
  • Independent worker willing to take responsibility
  • Verbal and written English communication skills
  • Impeccable presentation, communication and customer service skills
  • Ability to take direction and meet deadlines under pressure
  • Proficiency in Computer Assisted Translation (CAT) tools (SDL Trados Studio, XTM, MemoQ)
  • Strong IT skills
  • Strong time management skills
  • Proactive approach to supplier follow-up

Desirable

  • Previous Translations Coordination Experience

This role is subject to a basic DBS Disclosure