Supply Chain & Logistics Internship

The role of the Supply Chain & Logistics Intern is to be an ambassador of the Brand and provide administrative and reporting support pertaining to logistics & operations for the UK, Ireland & South Africa network. You will assist and support the Supply Chain & Logistics Manager in ensuring optimization of operations so as to positively impact sales, service and stock management within the retail stores.

Profile

Rotative Counts & Financial Stock Take

• Support the Logistic Manager in organising financial stock takes and rotative inventories for all the Stores
• Monthly follow up on Rotative counts
• Prepare weekly inventory reports to monitor Store’s performances
• Compile Stores’ feedback and suggest actions and solutions

Supply Chain & Logistic

• Monitor reverses flow, product requests, and compliance rate
• Support with customs declarations
• HO contact for stock requests, store transfers, Max levels/replenishment and orders follow up (products and packaging)
• Monitor delivery time of arrival, delivery planning, delivery discrepancies, stock team efficiency and in-store process.
• Assist Store openings, relocations and events (such as caravans or pop ups) (product need to be confirmed, organising new delivery flow, in-store operational set up…)

In Store Support & Tools

• Coordinate Store visits with Logistic Manager to make sure the operational standards are maintained
• Help remind stores of stock operating procedures and ensure all stores are aligned
• Monitor stock levels
• Support in Xstore system migration / support with system issues
• Be time efficient and service focused with relation to lists/insights/analysis needed
• Raise PO’s for providers and follow up on invoices once service is completed
• Collect and share best practices amongst stock community
• Prepare and help facilitate Stock Academy
• Ensure you remain abreast of Company Internal Controls, updating the necessary procedures and store teams as appropriate

Reporting & Administration

• Prepare Stock KPIs reporting and performing a first analysis
• Pull monthly shop soiled and discrepancy reports
• Preparing presentations and reports for the Weekly Newsletter
• Keep track of store claim forms and follow up with investigations
• Contributing on ad-hoc logistics projects
• Support with Staff sale operations and preparation
• Follow up on all omnichannel orders, E-commerce and B2B products flows
• Responsible for ensuring the timely administration and submission of the necessary paperwork to facilitate the transfer of stocks across the region (exotics, hazardous material, high jewellery – for example)
• Keep a track on transport budget

Additional information

Additional Requirements

• Proficient in all Microsoft Office Suites, specifically Microsoft Excel
• Proficient user of SAP
• Ability to pick up and learn new systems quickly and efficiently. You will be required to use multiple systems daily, therefore strong IT skills are essential
• You will be in constant contact with our Stores and with different contacts within the UK team and Zone (Supply Chain EMEA, RPM, Finance, Marketing, Warehouse)