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We’re Ocado Retail. We’re the people powering Ocado.com, the UK’s fastest-growing grocer, and Ocado Zoom, our almost-as-fast-growing, same-day grocery service.
As the world’s biggest and best online-only grocer, we work tirelessly to bring more of what matters to our customers: unbeatable range, fair value and effortless convenience.
Our business is a joint venture between Marks & Spencer Group and Ocado Group. It’s a successful combination of award-winning customer service and unrivalled customer data; world-leading technology and logistics from Ocado Group, and unrivalled product development from M&S.
This unique structure enables us to outperform the market, with revenue for the last 12 months of £2.188bn – a galloping 35% year-over-year growth.
We’re an exceptional and mighty bunch of colleagues who are inspired by our three awesome values: Always be curious, Bring your best self and Challenge what's possible. We’re growing fast, and we’re looking for like-minded people to join us for the next step of this incredible journey.
Ocado Retail is currently preparing for a significant re-platforming programme. The programme needs to ensure the many and varied business requirements are all captured to a high standard and in a consistent way, that the feedback process between the Technology and Business teams is efficient and effective, and that the validation and testing of new features is both rigorous and well documented.
This role is being created reporting to the lead business analysts. As a junior business analyst, you will work with business owners, SMEs, and Technology teams to deliver the above on a re-platforming programme.
Roles & Responsibilities
- Taking guidance from the Lead BA as to tasks to work on and their priorities
- Helping to map key ‘As Is’ and ‘To Be’ operational processes
- Working on the gap analysis between the business requirements and the ‘To-Be’ platform’s current capabilities
- Working in conjunction with the Lead BA and other BAs to Facilitate the running of workshops with SMEs and business owners to understand and capture requirements
- Help validate functionality being built and ensure it lines up with business expectations and outcome
- Review existing requirements documents and update them accordingly
- Ensuring that the requirements are translated into well-articulated definitions that align to SME expectations of outcomes
- Monitor and document changes to baseline requirements by recording them into the traceability matrix
- Be one of a small number of key points of contact between the Technology (Product) and Business teams as part of the agile development feedback process
- Be a critical part of the User Acceptance Testing workstream, supporting the business teams in documenting the key scenarios and as a BA carrying out the initial validation of functionality before passing it on for business teams for full UAT
Required Skills and Experience
- Keen interest in business analysis and project lifecycle
- Excellent written & verbal communications skills
- Keen to learn
- Experience of mapping process flows
- Exposure to gathering requirements and carrying out gap analysis
- Assisted in organising and facilitating workshops
- Proactive and focused on the delivery of successful outcomes
- Experience of working as part of a team
- Experience in communicating with stakeholders
- Able to tailor their approach to get the best out of working relationships
- A pragmatic and conscientious individual with attention to detail and high standards
- Able to create and maintain documents
- Experience in supporting business teams in UAT is advantageous
- Experience in using a hybrid of Agile, Scrum & Waterfall methodologies is advantageous
Beneficial Skills and Experience
- Degree level educated
- Experience in delivering technology/digital solutions
- Experience in grocery eCommerce
- Experience of working on projects
What We Offer You
At Ocado, we value our employees and want to ensure you are rewarded for your contribution through competitive salaries and fantastic benefits.
- 26 Days Annual Leave
- Private Medical insurance
- Income Protection & Life Assurance
- Enhanced Pension Scheme (with 7% matching)
- 15% Ocado discount and 20% Marks and Spencer discount
- Exciting company benefits through Reward Gateway
Equal Opportunity Employer
Ocado Retail Ltd is an equal opportunities employer and as such makes every effort to ensure that all potential employers are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age, disability or union membership status
