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Everyday, somewhere in the world, important decisions are made. Whether it is a private equity company deciding to invest millions into a business or a large corporation implementing a new strategic direction, these decisions impact employees, customers, and other stakeholders.
Consulting and private equity firms come to proSapient when they need to discover knowledge to help them make great decisions and succeed in their goals. It is our mission to support them in their discovery of knowledge.
We help our clients find industry experts who can provide their knowledge via interview or survey: we curate this knowledge in a market-leading software platform; and we help clients surface knowledge they already have through expansive knowledge management.
Due to the continued growth in demand for our Survey product, we’re now looking for a forward-thinking, proactive and driven Graduate to join the busy team.
You will be an analytical thinker, who thrives on solving problems and working with urgency. You will have excellent communication skills and be passionate about starting your career within Survey Programming.
This will be the seventh hire into the team, and will focus on the operational side of the Survey function, of which duties will include, but are not limited to:
- Using Qualtrics to code surveys varying from simple to advanced in complexity
- Acting as the first point of contact for all client’s queries, questions, and general communication
- Providing effective recommendations, advice and solutions to clients to build useful and effective surveys
- Managing communications between survey providers and clients, ensuring both parties queries and questions are responded to in a prompt and professional manner
- Devising methods for improving wider survey operations, spotting opportunities to improve performance and output
- Work with the Product Director for Surveys and Development to develop the proSurvey product
Requirements
Key Skills needed for this role
- Drive & Tenacity - You have the self-confidence to work in a rapidly growing and unstructured business with constant product evolution
- An excellent self-manager: You’ll have the organisational skills required to juggle multiple projects, stakeholders and targets; you’ll be reflective and willing to learn. You would like responsibility early.
- You are an exceptional communicator: across all levels and with internal and external stakeholders.
- You are a natural collaborator: approaching every aspect of your work with integrity, you’ll thrive in a team environment with a high level of collaboration.
- Professional credibility: Well-informed and on top of market and industry trends, you’ll possess both the understanding of business issues and the confidence, gravitas and exceptional verbal and written communications skills required to establish consultative, trust-based relationships with high calibre experts.
Key experience needed for this role
- A Bachelor’s or Master’s within a relevant field where you will have scripted surveys from scratch (e.g. Psychology or Market Research).
- Previous experience working with a survey scripting software would be advantageous (Such as Qualtrics, Decipher, CMix, Confirmit or QuestionPro).
- A strong understanding & interest in public or private equities, consulting, or venture capital.
- A keen interest in building a career in surveys.
- A proactive, positive nature with a strong willingness to learn.
Benefits
- For your financial wellbeing:
- Competitive Salary- Salaries at proSapient are always competitive, with regular pay reviews.
- Tech Scheme- Purchase personal technology with a monthly pay back plan from your pre-tax base salary.
- Tenure Gifts- Vouchers, extra holiday and sabbaticals for each year of employment.
- Enhanced Maternity & Paternity pay
- For your physical and mental wellbeing:
- Employee Assistance Programme- Access to a health and wellbeing service that offers personalised advice and support from specialist teams, such as mental health, financial support and legal experts. You will also have access to GPs 24/7 online or by phone.
- Annual Leave- 25 days PA + bank holidays.
- Hybrid Working- A maximum of three days in the office.
- MyMindPal App- Online support for mental fitness
- For your development and growth:
- Professional Qualification Scheme- Full or partly funded courses, and study leave/ support.
- Learning & Development- Ongoing training from our fabulous internal L&D team.
- A truly supportive culture focused around ongoing development and career progression.
… And so much more!
This is a really great opportunity for a driven, resilient and creative individual to join a rapidly growing & successful start-up! If this sounds like you, then please apply below!
At proSapient, we are an equal opportunity employer.
As such, we offer equal employment opportunities without regard to race, colour, religion, sex (including pregnancy and gender identity), national origin, age, disability, genetic information, veteran status and other protected class characteristics.
All employment is decided on the basis of qualifications, merit, and business need. Due to the regulated nature of our clients, all successfully offered candidates are subjected to thorough screening & pre-employment checks, including an enhanced DBS Check, which can affect the outcome of any offer of employment.
