Applications for this job are now closed
As an ambassador for Alaia in London, you are responsible for welcoming clients to the boutique, introducing them to the heritage of our maison and ultimately ensuring an exceptional customer experience, whilst achieving sales targets.
A key focus for the team is CRM activity and cultivating a loyal client-base for both the brand and boutique. It is vital that this individual is proactive about nurturing genuine customer relationships and developing a successful client book.
Working within the flagship boutique, KPI’s & sales targets are of the upmost significance. Having the ability to work both individually and as a team will be of great importance when trying to achieve sales within a competitive retail environment.
We require individuals who are passionate and curious about our maison; reflecting the Alaia attitude and acting as an exemplary brand ambassador every day. You will be expected to become an expert in your field – sharing this knowledge with both your clients as well as the rest of your team.
How Will You Experience Success With Us
You will play an essential part in the smooth running of our boutique and a seamless customer journey. With this responsibility in mind, you will need to have an authentic approach with clients and demonstrate strong communication skills.
We are looking for individuals who are naturally proactive and take initiative. Often our boutique can be quiet and operate significantly on a private appointment basis, so having a hands-on and hard-working approach is key.
The existing team would welcome a co-operative colleague, who contributes in all daily operations and additional projects.
How Do We Keep You Smiling
As a significant member of the Alaia community, you are also part of a much bigger family at Richemont.
We strongly believe in internal development, mobility and offering various opportunities to enhance both your personal and professional development.
Your Journey With Us
We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:
- 1st Stage – After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call
- 2nd Stage – Interview with the Boutique Manager & Assistant Boutique Manager for Alaia – New Bond Street
- 3rd Stage – Interview with the Senior HR Manager for Richemont
- 4th Stage – Interview with the Retail & Merchandising Manager for Alaia (Paris)
