Chloe Sales Associate Selfridges

The Maison Chloé was founded in 1952 by Gaby Aghion, an Egyptian-born Parisienne who wanted to liberate women’s bodies from the stiffly formal fashion of the time through a luxury ready-to-wear offering.

For almost 70 years, Chloé has been inspiring femininity by designing fashion collections and accessories, crafting stories and sharing experiences. Our founder's forward-looking vision of femininity continues to inspire our long-term commitment to support the advancement of women.

Women moving forward. For a fairer future. This is our purpose guiding all we do. Today, our ultimate goal is to create beautiful products with meaningful impact for people and for the planet.

We take pride in receiving B Corp certification. As we mark this new stage, reinventing how we do business, we hope to inspire other organisations.

That’s why we are building teams who are committed to our mission. We want to share this approach within the company and with our community at large.

“I lived the life I wanted to. I always wanted to remain independent, so I went for it. I had incredible belief and boldness. We give women freedom to dare to be themselves”

How will you make an impact?

As an ambassador for Chloe in Selfridges, you are responsible for welcoming clients to the concession, introducing them to the heritage of our maison and ultimately ensuring an exceptional customer experience whilst achieving sales targets.

A key focus for the team is CRM activity and cultivating a loyal client-base for both the brand and boutique. It is vital that this individual is proactive about nurturing genuine customer relationships and developing a successful client book.

Working within Selfridges, KPI’s & sales targets are of the upmost significance. Having the ability to work both individually and as a team will be of high importance when trying to achieve sales within a highly competitive retail environment.

We require individuals who are passionate and curious about our maison; reflecting the Chloe attitude and acting as a brand ambassador every day. You will be expected to become an expert in your field – sharing this knowledge with both your clients as well as the rest of your team.

How will you experience success with us?

You will play an essential part in the smooth running of our boutique and seamless customer journey. With this responsibility in mind, you will need to have an authentic approach with clients and demonstrate strong communication skills.

We are looking for individuals who are naturally proactive and take initiative - often our boutiques are extremely busy environments, so having the ability to remain calm under pressure is key. The existing team would welcome a co-operative colleague, who contributes in all daily operations and additional projects.

How do we keep you smiling?

As a significant member of the Chloe community, you are also part of a much bigger family at Richemont.

We strongly believe in internal development, mobility and offering various opportunities to enhance both your personal and professional development.

Your journey with us

We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:

• 1st Stage – After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call
• 2nd Stage – Video or face to face interview with the Boutique Manager for Chloe – Selfridges 
• 3rd Stage – Video interview with the HRBP & Retail Manager for Chloe UK)