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Founded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the world.
“While our precious writing instruments record the moments of your life, our equally exquisite watches aid you in keeping track of them”
How will you make an impact?
As an ambassador for Montblanc’s White City boutique, you are responsible for welcoming clients to the location, introducing them to the heritage of our Maison and ultimately ensuring an exceptional customer experience whilst achieving sales targets.
A key focus for the team is CRM activity and cultivating a loyal client-base for both the brand and boutique. It is vital that this individual is proactive about nurturing genuine customer relationships and developing a successful client book.
KPI’s are of the upmost significance in relation to driving sales for the maison. Having the ability to work both individually and as a team will be of high importance when trying to achieve targets within a highly competitive retail environment.
Montblanc offers a vast array of products from writing instruments and stationary to watches and luxury accessories. We require individuals who are passionate and curious about our Maison. You will be expected to become an expert in your field – sharing this knowledge with both your clients as well as the rest of your team.
How will you experience success with us?
You will play an essential part in the smooth running of our boutique and seamless customer journey. With this responsibility in mind, you will need to have an authentic approach with clients and demonstrate strong communication skills.
We are looking for individuals who are naturally proactive. Our boutiques can fluctuate from being extremely busy to quiet at times, so having the ability to remain both calm under pressure and take initiative is key.
We are seeking candidates with strong communication skills and an excellent understanding of the English language. The existing team would welcome a co-operative colleague, who contributes in all daily operations and additional projects.
How do we keep you smiling?
As a significant member of the Montblanc community, you are also part of a much bigger family at Richemont.
We strongly believe in internal development, mobility and offering various opportunities to enhance both your personal and professional development.
Your journey with us
We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:
- 1st Stage – After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call
- 2nd Stage – Video interview with the Boutique Manager for Montblanc White City
- 3rd Stage – Video interview with HR Business Partner & Retail Director for Montblanc
