Commercial Insights Analyst 2025

Here at Nottingham Building Society, we’re on an exciting transformation journey—and we’re looking for a Commercial Insight Analyst to join our growing Lending team. You'll harness the power of data and analytics to champion customer excellence and understand customer needs, helping them achieve the dream of homeownership.

You will be at the forefront of our mission to help under-represented borrowers achieve homeownership. In this dynamic role, you’ll use data and analytics to help our product team drive innovative mortgage propositions, conduct market research, and assess commercial opportunities. You'll influence product management and pricing strategies, optimise lending criteria, and drive better customer outcomes.

If you’re passionate about turning insights into action and want to be part of a team that’s redefining what’s possible, we’d love to hear from you!

What you'll do

Here’s a taste of what you will be doing as a Commercial Insight Analyst at Nottingham Building Society: -

• Play a key role in the design of new mortgage propositions for extra ordinary borrowers (EOBs) who are under-served in the market, and who Nottingham Building Society can help buy a home of their own, via use of data and analytics. In particular, use data to carry out market research, understand customer needs and estimate commercial benefits of new propositions.
• Support ongoing product management and pricing activity via the use of data, including support with the build and maintenance of pricing models.
• Play a key role in influencing how we improve customer outcomes and commercial performance via data – for example by optimising our product set and lending criteria. Undertake competitor and customer analysis to help shape our mortgage proposition.
• Support the monitoring and improvement of operational efficiency via the use of data.
• Proactively own relationships with third-party data providers to optimise the value Nottingham Building Society can gain from these relationships.
• Collaborate with teams across Lending and Nottingham Building Society’s wider business to understand and meet their analytics needs.
• Play a supporting role in improving data infrastructure and usage at Nottingham Building Society, for example by acting as a “subject matter expert” within the Lending team and working closely with our Data
• Undertake market and competitor analysis to help shape our mortgage proposition and pricing

About you

• Transferable experience in a commercial and/or data analytics role with sound data and analytics skills, with the ability to use data to solve business challenges and identify opportunities.
• Expertise in relevant data-led software, including Excel, PowerBI, SAS etc as appropriate.
• Ability to communicate and present findings in a clear and compelling way, both written and verbally.
• Solid commercial acumen and appreciation for customer outcomes; you will be motivated by improving customer outcomes.
• A curious and proactive nature, particularly around future trends and developments that could benefit the Society and its customers.
• Lead by example by fully championing new ways of working and role modelling the use of new systems and data.
• Bring engagement and inclusivity to the role, ensuring that we fully utilise the breadth of skills across the Society.

Reward benefits

• A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, Medicash healthcare scheme, 29 days annual leave plus bank holidays and enhanced family leave.
• Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations.
• For all full-time roles we work a 35-hour working week to promote a work/life balance, we want you to be at your best inside and outside of work.
• A friendly and inclusive culture where teams genuinely strive to do the right thing by their colleagues and our customers.
• A strong sustainability agenda – we’re continually finding new ways to be kinder to the environment by reducing our carbon footprint.
• We’re passionate about giving back to the communities in which we serve as well as supporting local charities as part of the Samuel Fox Foundation. One of the many ways you can get involved is to use the 2 days per year paid leave to volunteer for causes or charities that are important to you.
• Your health and wellbeing is our priority, we encourage this through a suite of support resources, including a team of trained mental health first aiders.

Embracing diversity together

We proudly embrace and celebrate diversity as a fundamental cornerstone of our values. We believe that a diverse and inclusive workplace is not just essential for our success but is also a reflection of the vibrant communities we serve. Our commitment to diversity extends beyond our internal culture to the way we approach advertising and engage with our customers.

Our commitment means actively working to eliminate barriers and biases that may hinder equal opportunities within our organisation. We strive to ensure that all individuals, regardless of background, have an equal chance to thrive and advance in their careers.

We acknowledge that diversity is not just a goal to be achieved but a continuous journey toward creating an environment that embraces differences and promotes equal opportunities for all. We are committed to fostering an inclusive culture that encourages collaboration, creativity, and a sense of belonging for every member of our community.

About us

We are a mutual, which means we don’t have shareholders. Instead, we’re owned by our members and use our money to do good, investing in our community, responsible causes, and – well, you. So, we’re always striving to do the right thing for our team, communities and members.

Although our history spans over 170 years, our purpose of helping our members save, plan for and protect their financial futures is enduring. At The Nottingham Building Society, we are dedicated to overcoming obstacles and turning challenges into opportunities. At the heart of our mission is our unwavering commitment to breaking down barriers and building better futures by helping our customers achieve the significant milestone of owning their own home.