Learning Administrator London 2024

UK Green Building Council is the industry network with a mission to radically transform the built environment in the face of the climate, nature crises. We champion bold government action and convene the ambitious sections of industry to drive progress at pace and scale.

This is an opportunity to play a role at the forefront of tackling the climate and nature crises and to protect communities. Nature is in collapse and our buildings and communities will not withstand the climate impacts we face without urgent action. The places we live, work and play in must, and can, be part of the solution, not the problem.

We are multi-disciplinary team of 40 passionate, skilled people from across the UK with a London office hub. As a green charity, we prize our welcoming and inclusive work culture with wellbeing and professional development at its heart.

The role

The Learning Administrator is an important new role within a strong and highly motivated team. The purpose of this role is to support the organisation and delivery of UKGBC learning, both for our open courses and our bespoke learning across online and in person offers. This role will ensure the smooth running of our learning programme, working with the learning team administer ticker sales, invoices, learning delivery systems and other organizational tasks that are vital to our learning offer for members.

About you

This person will share the Learning, Leadership and Insights team’s drive to bring UKGBC members together to collaborate and share to find solutions to the climate and ecological crisis. They’ll understand the importance of upskilling and learning in solving this crisis, and the need for clear, simple and engaging learning content creation. This is also an exciting opportunity to join UKGBC and support its emerging work on systems and organisational change, helping to build the capacity of our membership to achieve just and regenerative goals for the built environment.

The role would suit those in early career development or a career change stage. If you feel like you are the right person to make an impact in this ever-more-purposeful role, read on.

About us

We are an equal-opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability, or any protected characteristic. We are committed to creating a diverse and inclusive workplace where everyone feels welcome and valued. Our commitment to inclusivity means we support flexible work arrangements, ensuring work-life balance for all. We prioritize accessibility and will gladly accommodate any needs upon request, as we believe in providing a barrier-free recruitment process.

We recognise that people of colour, those from different socio-economic backgrounds, and those from minoritised groups are currently underrepresented at senior levels within the industry. We're on the lookout for talented individuals with a wide range of skills and experiences and are eager to welcome candidates from underrepresented groups.

Key responsibilities

• Administration of ticket sales, either via Eventbrite or invoice
• Organisation of venues, including catering and payment.
• Coordination of contributors/speakers
• Coordination of learning opportunities, including delegate communications and on-the-day support where required.
• Help with budgeting for courses and programmes.
• Responsibility for collecting and reporting on learning and leadership impact data, including tracking delegate feedback and attendance stats.
• Coordination of specific learning offers such as UKGBCs Email Course and other on-demand learning.
• Administer the L&D Focus Group, including arranging meetings, taking minutes and liaising with group members.
• Administer team expenses, invoices and other financial tasks.

People requirements

Key qualities, competencies, experience, and qualifications

• Mission: A passion for tackling the climate, nature and cost of living crises, and a commitment to UKGBC’s mission.
• Knowledge and expertise: Basic understanding within topics such as climate change mitigation, climate resilience & adaptation, and nature & biodiversity in a built environment context.
• Administration: Strong administrative skills and computer skills including Word, Excel, and PowerPoint.
• Attitude: A proactive, collaborative and confident problem-solving approach.
• Communications: Strong verbal and written communication skills, ability to champion ideas, thoughts and concepts in a consistently clear manner.
• Project management: Efficient planning, organisational, and time management skills with excellent attention to detail.
• Finance: invoicing and budget tracking.
• Honesty: Integrity and the highest standards of probity and inclusivity.
• Education: Strong academic record.
• Customer Care: Customer focused, seeking ways to help members and support their learning.
• Working Approach: agile approach, as part of a small and dynamic team