Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence.

At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

Are you ready to join a dynamic team that is dedicated to ensuring quality and compliance? We are seeking a passionate and detail-oriented individual to join our Quality Assurance team as a Quality Assurance Assistant. This is an exciting opportunity to contribute to the success of our organization while gaining valuable experience and professional growth.

This is an exceptional opportunity for individuals seeking to advance their career within the insurance industry. Whether you are a seasoned professional or just starting out, we welcome applicants from diverse backgrounds who possess a passion for excellence. Don't hesitate to apply, even if you don't meet all the entry requirements – we believe in the value of unique perspectives and skills that can contribute to our team's success.

As part of our wider Compliance team, the Quality Assurance team plays a crucial role in mitigating risks, increasing efficiency, and ensuring compliance with regulatory and contractual requirements. You will have the opportunity to work alongside experienced professionals who are committed to excellence.

How you'll make an impact

  • Assist in delivering internal quality assurance programs to ensure compliance with regulations and minimize business risks.
  • Provide administrative and support services to the team, including file selections and logging QA outcomes.
  • Take charge of daily chasers, ensuring timely follow-ups and maintaining a proactive approach.
  • Conduct process-based QA reviews as required.
  • Maintain automated spreadsheets to streamline data collection, analysis, and reporting processes.
  • Assist in preparing reports, charts, and visualisations to effectively communicate data findings.
  • Comply with all Gallagher Bassett and office procedures.
  • Perform any other duties as required by Gallagher Bassett.

About you

  • Secondary school education or equivalent.
  • Strong attention to detail and accuracy in data entry.
  • Ability to work well with minimal supervision and embrace new challenges.
  • Proactive and organized approach, with the ability to manage multiple tasks and prioritize effectively.
  • Confident written communication skills.
  • Ability to develop and sustain relationships with internal and external stakeholders.
  • Proficiency in Microsoft Office, especially Excel.
  • Eligible to work in the UK.

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

  • Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ 5 more days
  • Defined contribution pension scheme, which Gallagher will also contribute to
  • Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
  • Income protection, we’ll cover up to 50% of your annual income, with options to top up
  • Health cash plan or Private medical insurance

Other benefits include

  • Three fully paid volunteering days per year
  • Employee Stock Purchase plan, offering company shares at a discount
  • Share incentive plan, HMRC approved, tax effective, stock purchase plan
  • Critical illness cover
  • Discounted gym membership, with over 3,000 gyms nationally
  • Season ticket loan
  • Access to a discounted voucher portal to save money on your weekly shop or next big purchase
  • Emergency back-up family care
  • And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with TAGlobalSupport@ajg.com. If you’d prefer to speak on the phone, please request a callback, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.