Lewis Silkin works with leading businesses to protect and enhance their most important assets - their ideas, their people, their brand and their future. We call it: Ideas. People. Possibilities.
With offices in London, Oxford, Manchester, Leeds, Cardiff, Belfast, Dublin and Hong Kong, we are recognised by clients and industry alike as being distinct for our unique culture, market-leading practice areas, sector focused approach and for providing solutions to complex, multijurisdictional business challenges, with a pragmatic and human touch. We have two things at our core: people — both ours and our clients’— and a focus on creative, tech and innovative businesses.
Our culture is encapsulated by an ethos of bravery and kindness, guided by our values of Integrity, Clarity, Unity and Excellence (our ‘I-CUE’). We aim to provide a supportive environment for our people, clients and wider community and embrace diversity & inclusion, ensuring people are able to bring their full selves to work.
The department
The Business Development & Marketing team is comprised of two teams – Business Development (Sectors and Practices) and Marketing Communications.
The Marketing Communications team delivers a range of core firm wide services including digital marketing and brand management, design, marketing tech, events management, marketing data/reporting, internal and external communications and thought leadership.
The Business Development teams provide a broad range of strategic and day to day marketing and business development support as well as managing a range of cross-practice and firm-wide initiatives. Team members are aligned with the firm-wide legal practice and sector groups providing a broad range of business development and marketing support to those groups, and managing a range of cross-practice, firm-wide initiatives.
We have two Business Development Assistant roles available, both of which are newly created roles within the team. One will support the Employment, Immigration, Reward and Data teams and one will support the Intellectual Property, Digital, Commerce and Creative (DCC), Corporate, Real Estate and Dispute Resolution teams.
Responsibilities
The Business Development Assistants will support the team with their plans to grow fees from existing clients and develop new client relationships.
- Events support: work with the team to ensure we have a successful programme of events across the year. This includes management of lists on our CRM, creating and managing email campaigns, providing logistical support for online and in person events, helping with the preparation of badges, materials, follow up, feedback and event analytics.
- Marketing communications: Assisting with marketing communications projects such as industry award submissions, updating of brochures, team sheets, newsletters, website content, email updates.
- Digital: Working with our marketing team, BD teams and PDLs to manage web content and social posts, including proof reading content before it is uploaded and ensuring static content is regularly updated.
- New business: Inputting to the management and development of a ‘pipeline’ for new business for the division; this may involve researching new clients, working with teams and individuals who are targeting new clients to identify opportunities to raise our profile with them, communicating to the wider department these activities etc.
- Client development: Work with the BD team and lawyers to help manage client development – both existing clients and the ‘pipeline’ of client opportunities; providing research, analysis, information on fees, cross-selling opportunities etc.
- Maintaining CRM: Promoting the effective use of the firm’s CRM database; cleansing data for key clients and pipeline targets, setting up and managing marketing lists and events activity.
- Data and analytics: creating reports and collating data to help the team measure and track the success of their campaigns or initiatives.
- Directory submissions: Support the team, and project manage, the compilation of directory submissions for all categories associated with the LPGs and sectors they support.
- Best practice: work with the team to promote a best practice approach, police branding, promote the effective use of the firm’s CRM database and identify ways to improve processes to help save time, make things easier or enhance the service we deliver.
Experience and skills required
- Degree or equivalent education preferred, but not essential;
- Excellent attention to detail, good organisation skills and a willingness to get stuck in;
- Excellent written and verbal communication skills, with an ability to communicate at all levels from senior partner to junior staff;
- Proactive attitude to work; enjoys and brings a high level of commitment and enthusiasm to managing a number of projects and administrative tasks;
- Comfortable taking a brief for a project, seeking clarification where needed;
- Ability to work well in a team, with a positive and friendly attitude, helping facilitate easier working together;
- Sense of humour, drive and tenacity;
- Previous experience of working in a marketing function, preferably in a professional services environment would be advantageous;
- Flexibility to work additional or out of office hours, where business needs dictate;
- Skills in MS Office packages, MS Publisher and InDesign, previous use of CRM systems such as InterAction and email campaign software all advantageous.
Additional information
At Lewis Silkin our ethos is simple. We strive to do the best for our clients, our people and the communities in which we operate. We recognise that an inclusive workplace allows for all kinds of ideas and thoughts, a variety of points of view that can trigger discussions or deliver innovative results, and a wide range of versatile skills and expertise. We are proud of the diversity within Lewis Silkin and of our culture that allows people to be themselves at work, ensuring we provide the best possible service to our clients. We are committed to finding the right person for this role and are open to discussing flexible working patterns and office location.
