We now have an opportunity for a Junior Technical Account Manager to provide support for the Technical Department, working with current Technical Account Managers (TAM), Research and Development (R&D) and Technical Customer Support (TCS).
The position works alongside the commercial team and production plants in Purfleet and Erith, investigating the role of oils and fats in wide variety of primarily food areas such as frying, bakery, margarines and spreads, whilst seeking to expand and increase our knowledge into further segments and applications. Helping to ensure the timely, accurately and professional exchange of information and samples will be a major part of the role.
Your responsibilities
- Working closely with TAM and R&D to further increase your own knowledge of Oils and fats – covering such topics as recipe reformulation, crystallisation, and the role and functionality of the fat across a wide range of applications.
- Manage and assist to ensure the professional supply of oil samples to customers. This will involve liaising with various departments internally to ensure a timely and quality delivery of product to the customer.
- Be involved in functionality testing trials, particularly for baking and frying work.
- Understand and comprehend the role of a TAM, develop to cover and help where necessary with the aim to develop customer contacts.
- Gain practical understanding of process capabilities and product attributes by participation in projects etc.
- Participate in relevant training programs and courses where required.
- Participation in improvement activities.
- Support complaint resolution and communication internally and externally.
- Perform other non-specified duties as required.
Your profile
- Degree level or equivalent educated in food science or a science-based subject is preferred.
- Basic knowledge of the food industry and Oils and Fats would be desirable.
- Excellent verbal and written communication skills.
- Excellent organisational skills.
- Ability to work effectively with and gain the co-operation of colleagues at all levels within the business.
- Ability to work confidently and effectively with customers including face to face meetings.
- Strong desire for self-improvement and personal development.
- Good knowledge of word & excel.
- Team player, high dedication and self-motivation.
- A Valid UK driving license would be of assistance to the successful candidate.
Your future perspective
- Challenging tasks, short decision-making processes and a high level of personal responsibility in a modern work environment with flexible work time models
- Room for innovative thinking and growth with the possibility to manage your own career path.
- A company culture which promotes continuous learning and diversity. To assist with this all colleagues are able to join our Women’s and Multicultural Employee Resource Groups, and the ADM Pride Employee Network and the Young Professionals Network. As well as the company wide mentorship programme as mentor or mentee.
- Excellent career opportunities in a world leading nutrition company.
- An attractive remuneration including a variety of social benefits like subsidized health & fitness offers.
- ADM is a company where managers and colleagues are encouraged to discuss and enable the flexibility that is needed to meet the demands of work and life
- Additional benefits and support for maternity and paternity leave
- ADM are an advocate of having a workforce who are aware of their mental health. In addition to our network of Mental Health First Aiders, all new starters to the business will be enrolled in ‘Mental Health Aware’ training within three months of joining the business.
The position can be based at either Erith or Purfleet. Regular travel to the other location would be required.
About ADM
At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over.
