Join a growing pensions business with the backing of one of the UK’s leading financial services groups.
We are looking for a Pension Administrator to join our growing Pension Operations team at Benchmark Capital.
This is an opportunity to be part of the administration and ongoing development of the Fusion Wealth SIPP, a key component of the Fusion Wealth platform and an important area of future growth for the business. As the SIPP proposition continues to evolve, you will play a direct role in delivering excellent service to advisers and clients while helping shape the future of the operation.
The role would suit someone who is organised, proactive, and keen to build a long-term career in financial services. Whether you already have pensions experience or are looking to develop your knowledge within a supportive environment, we offer extensive training, development and career progression opportunities.
Key responsibilities
- Processing client onboarding and establishment of pension arrangements
- Administering pension contributions, transfers and benefit payments
- Reviewing and maintaining pension records to ensure accuracy and completeness
- Responding to adviser and client queries professionally and efficiently
- Investigating and resolving administrative issues
- Working closely with colleagues and third parties to deliver excellent service
- Identifying opportunities to improve processes and customer outcomes
- Developing your pension and platform knowledge through ongoing training
- Supporting wider business initiatives as the SIPP proposition continues to grow
Skills, knowledge and expertise
- Recent graduate or equivalent, with 5 GCSEs including Maths and English
- Excellent attention to detail and accuracy
- Strong written and verbal communication skills
- Good organisational and time management skills
- Ability to work both independently and collaboratively
- Analytical thinking and problem-solving capability
- Good working knowledge of Microsoft Outlook, Word and Excel
- Financial services experience
- An understanding of pensions, investments or platform administration
- Experience working in a regulated environment
The base
You’ll be based at the Benchmark Head Office, within our Broadlands Business Campus near Horsham in West Sussex but will need to be present across our other offices, including the main Schroders headquarters in London. It has high standards and international reputation, without being in the city: a big, countryside campus means life will feel a little different.
We support our offices by using cutting edge software and hardware and our spacious campus facilities mean there’s a great working environment for the team. With an on-site restaurant, coffee shop and gym, our campus has much to offer. And commuters can relax on our dedicated regular shuttle bus to and from Horsham’s main line train station.
About Benchmark Capital
Benchmark is one of the UK’s leading financial planning businesses, aiming to help our clients realise aspirations and achieve peace of mind. We do this through our unique business model which provides support to over 1000 financial planners across our employed, self-employed and independent models. Our solutions are award-winning, enabled by proprietary technology covering regulatory, platform and investment services, all of which are designed to support advisers at every stage of their journey – from starting their career, improving how they run productively and effectively, to accelerating growth and ultimately thinking about succession planning.
We are growing rapidly, with more than 50 acquisitions in recent years and have multiple offices across the UK.
Delivering good client outcomes is at the heart of everything we do. Our duty of care, including support for vulnerable customers, is embedded into our culture and decision‑making.
As part of the Schroders Group, the UK’s largest listed asset manager with over £750bn of assets, Benchmark benefits from a focussed business model with clear accountability with the scale of a global services organisation.
