Important
- Right to Work in the UK: You must have the legal right to work in the United Kingdom and provide proof of eligibility during the recruitment process.
- Commute: You must be able to commute to the workplace within a reasonable distance and travel time.
- Recruitment Agencies: We do not accept applications or CV submissions from recruitment agencies for this position. Candidates must apply directly.
About the company
FDM CCS Insight
FDM CCS Insight is a trusted provider of data, research and strategic intelligence across the telecommunications and technology sectors. With over 30 years of industry experience, the company combines deep sector expertise with independent, evidence-based analysis to help businesses navigate market changes, identify growth opportunities and make informed, data-driven decisions.
What we do
- Provide independent market research and reliable data to support business decisions.
- Deliver market intelligence across telecommunications, technology, connected devices and mobile networks.
- Track international market trends, pricing, consumer usage and industry performance.
- Produce research reports, forecasts, surveys, data tools and bespoke consulting services.
- Help clients identify growth opportunities, understand market developments and strengthen commercial strategies.
The Publishing Assistant supports the Publishing team in producing accurate, professionally presented and client-ready reports, presentations and other content. Responsibilities include proofreading, fact-checking, formatting, coordinating publishing requests, managing content distribution and maintaining publishing records in line with house style, quality standards and information security requirements.
Working closely with the Publishing Editor, analysts and colleagues, you will help ensure content is delivered accurately and on time while identifying opportunities to improve publishing processes. This is a development role, with guidance and review from a senior editor and opportunities to expand your skills and responsibilities.
Key responsibilities
- Proofreading & Quality Assurance: Proofread and fact-check reports, data and other content; check spelling, grammar, figures, tables, charts and formatting; and apply house style guidelines and templates consistently.
- Document Production: Format Word documents, PowerPoint presentations and Excel spreadsheets; source and edit images; and produce charts using supplied data.
- Publishing & Distribution: Upload and distribute content through agreed channels, maintain the content management system (CMS), corporate website, Mailchimp distribution lists and shared publishing inbox.
- Administration & Coordination: Manage incoming requests, maintain publishing schedules and trackers, follow file-naming and version-control procedures, and coordinate with colleagues to resolve queries and meet deadlines.
- Compliance & Process Improvement: Follow data protection, confidentiality, information security and client distribution requirements; escalate errors or concerns; and suggest improvements to publishing workflows and templates.
Skills, knowledge & experience
Essential
- Degree-level education or equivalent experience.
- Proficiency in Microsoft Office, particularly Word, PowerPoint and basic Excel.
- Strong written and spoken English, with excellent proofreading, grammar and fact-checking skills.
- High attention to detail and the ability to maintain accuracy, consistency and quality.
- Good numeracy skills, including checking data, figures and calculations.
- Clear, professional written communication and experience formatting documents, presentations and spreadsheets to a high standard.
- Ability to follow quality assurance processes, manage competing priorities and meet deadlines.
Desirable
- Experience using Adobe Creative Suite, including Photoshop, InDesign or Acrobat.
- Familiarity with content management systems (CMS), Mailchimp or similar email distribution platforms.
- Knowledge of version control, document management, data protection and information security requirements.
- Intermediate Excel skills, including formulas, data manipulation and reporting.
- Experience sourcing and editing images for publication.
- Experience supporting publishing, editorial, research or content production teams.
- Interest in technology, digital content and technology markets.
Personal attributes
A conscientious, proactive and solution-focused individual who takes pride in producing accurate, high-quality work. Organised and adaptable, with the ability to learn new systems quickly, manage changing priorities and meet deadlines. Communicates professionally and diplomatically, works reliably both independently and collaboratively, and takes ownership of tasks while seeking opportunities to improve processes.
What we offer
- 25 days’ annual leave plus bank holidays, increasing with length of service.
- Three additional paid leave days: Personal Day, Volunteering Day and Company Day.
- Enhanced family leave and pay, plus enhanced company sick pay.
- Flexible working options and investment in learning, training and professional development.
- Life assurance at four times salary and a company pension scheme.
- Employee referral bonus, Employee Assistance Programme (EAP), virtual GP access and mental health and wellbeing support.
- Social and networking events, plus WeWork membership benefits and exclusive perks.
Our values
- One Team: We succeed as one business.
- Trust & Ownership: We trust people to own it.
- Openness & Respect: We are open, fair and respectful.
- Ambition & Innovation: We think bigger and move forward.
- Excellence & Impact: We take pride in the impact we create.
