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The Digital Intern will be responsible for supporting the activation of the Ecommerce & CRM strategy of Givenchybeauty.com in the UK.

This profile will be obsessed with all things digital & luxury, and highly motivated to continue the success story of Givenchy’s digital performance whilst always protecting brand image.

Job responsibilities

Ecommerce

  • Support the management of the local e-commerce site, tracking performance daily
  • Coordinate product launches and update site content, including visuals, merchandising & promotions
  • Maintain daily site checks for any bugs, errors, and/or needed optimisations to support sales
  • Support on e-commerce tech developments working closely with our tech team in headquarters
  • Support in content briefs for performance media campaigns, working alongside Labelium and Tigrz
  • Prepare daily/weekly/mothly e-commerce reports, tracking sales vs target / key priorities & qualitative feedback
  • Completion of ad-hoc UK reports
  • Support on the completion of monthly reports shared with Ecommerce headquarters

CRM

  • Manage end-to-end campaign delivery including campaign build, segmentation, proofing, testing, optimisation, reporting
  • Brief and manage external agency to deliver all CRM assets, including print and fulfilment for direct mail and email HTML development
  • Contribute to the generation of creative ideas for CRM content creation within the department
  • Support stores with local events through email campaigns, where necessary
  • Ensure timely execution and completion of all CRM campaigns within budget

Profile

  • Fluent in English
  • Genuine affinity for the brand and the luxury industry
  • Strong numerical and analytical skills
  • Keen eye for detail and excellent proof-reading skills
  • Team player able to build strong and efficient relationships
  • Ability to work under pressure and meet tight deadlines
  • Highly organised and detail-oriented, with a strong ability to manage multiple projects simultaneously with un-prompted follow-through
  • Proficient in Microsoft Office Suite; Excel and PowerPoint
  • Bachelor's degree required
  • Previous digital experience required
  • Basic HTML knowledge desirable but not required
  • Experience using Photoshop desirable but not required.
  • Experience using Salesforce Commerce Cloud and Marketing Cloud desirable but not required.