We are looking for a Expanded Access Program Associate to join us in our Hayes office.
Responsibilities
- Maintaining and updating project plans and ensuring the Program is running to time and schedule
- Undertakes all aspects of Client onboarding administration liaising with colleagues in quality, finance and legal to ensure all activities are in place prior to program go live
- Organizes weekly client calls including working with the Program Manager to set clear meeting agendas, note taking and timely provision of minutes and actions to clients
- Supports with day to day client queries and escalates and follows up internally to ensure appropriate and timely answers are provided
- Works closely with the Program co-ordinator team to track and understand the status of HCP enquires, requests and orders. Is able to provide weekly updates to Clients during weekly meetings
- Tracking of all monthly reporting, inventory and maintains budget forecast for provision to clients
- Produces monthly reports for clients aside the Program Manager
- Supports client invoicing at end of month
- Deputizes for Program Manager in periods of absence or leave
Candidate requirements
- Educated to degree level ideally in a life sciences discipline
- Competent with Microsoft Office and able to easily navigate Power point, Excel and Word
- Good written and communication skills and capable of independently managing straight forward communications with clients
- A desire to build a career within the Pharmaceutical industry and a keenness to learn the basis of the interesting yet sometimes complex world of Expanded Access
- Must be able to undertake reasonable levels of travel to satisfy internal requirements and client requirements
