Quick overviewShowHide
What it is
- You'll keep a wholefoods company’s day-to-day operations running, from orders to stock.
- You'll process customer orders and queries, track inventory to avoid shortages, and maintain quality documents.
- You'll spot workflow issues and help improve how orders and production targets are managed.
Who it's for
- Minimum of a bachelor’s degree in Business Administration, Operations Management, Supply Chain, or a related field.
- Prior experience in operations, logistics, sales support or similar is advantageous.
- Familiarity with order management/ecommerce systems is helpful (alongside Microsoft Office).
This overview was generated using AI
We are seeking a highly organised and detail-oriented Operations Assistant to join our team. This role is critical in ensuring the smooth running of our operations, from order management to stock control, customer support, and quality documentation.
The ideal candidate will thrive in a fast-paced environment, have excellent problem-solving skills, and be comfortable multitasking under pressure.
Responsibilities
- Order Management: Process customer orders accurately and efficiently, ensuring timely fulfilment.
- Production Quotas: Assist in producing production targets and ensure they align with business requirements.
- Stock Management: Monitor inventory levels, coordinate stock replenishment, and prevent shortages.
- Sales: Process orders, manage inquiries
- Customer Queries: Respond to customer inquiries via phone and email, providing prompt and professional assistance.
- Quality Documentation: Support the creation and maintenance of quality control documents to meet compliance standards.
- Process Improvement: Identify operational inefficiencies and recommend solutions to optimise workflow.
Requirements
- Education: Minimum of a bachelor’s degree in Business Administration, Operations Management, Supply Chain, or a related field.
- Experience: Prior experience in operations, logistics, sales support, or a similar role is advantageous.
- Experience in the food industry an advantage
Skills and competencies
- Strong attention to detail and accuracy.
- Ability to work well under pressure and manage multiple tasks effectively.
- Excellent communication and problem-solving skills.
- Proficiency in Microsoft Office (Excel, Word, Outlook) and familiarity with order management and ecommerce systems
- A proactive and adaptable mindset with a strong work ethic.
What we can offer
- A dynamic and fast-paced work environment.
- Career growth and development opportunities.
- A supportive team and collaborative workplace culture.
- Competitive salary and benefits package.
- Free organic food
- Free parking
