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What it is

  • You'll support a forklift manufacturer’s dealer network by keeping customer orders moving from quote to shipment.
  • You'll track product availability and delays, handle order admin like credit notes, and help improve ordering and shipping processes.
  • You'll provide sales order and shipment support for the EMEA sales team, including imported products from the US.

Who it's for

  • Students working towards a Commercial or Business Studies-related degree.

This overview was generated using AI

Job category

Early Career

Hyster-Yale Materials Handling is a global leader dedicated to advancing the materials handling industry. We design, engineer, manufacture, sell and service a comprehensive line of lift trucks, attachments and power and technology solutions, marketed primarily under the Hyster® and Yale® brand names.

As one of the largest lift truck manufacturers, Hyster-Yale is not only committed to transforming the way the world moves materials from Port to Home, but also delivering optimal solutions that meet our customers’ needs while ensuring outstanding customer care.

Key accountabilities

Located at the European Divisional Support Centre in Irvine, Ayrshire, this 12-to-15-month placement will report to a key member of the Dealer Support Team.

The successful applicant will work in a team responsible for providing the following key responsibilities:

  • Support dealers in co-ordinations of orders from quotations through to shipment.
  • Providing sales order support for the EMEA (Europe, Middle East and Africa) sales team.
  • Issue Credit notes, maintenance of shipment files and updating manufacturing delays.
  • Analysis and reporting of product availability.
  • Planning and shipment support of imported products from U.S.
  • Identification, management and delivery of process improvement project.

Knowledge required

  • Candidates should be working towards a degree in Commercial or Business Studies related courses.
  • Candidates must have good customer focused skills, to enable them to correspond effectively with Dealers.
  • Candidates should be competent in Microsoft Office.
  • Candidates should be able to work enthusiastically and efficiently within a team.

The successful candidate will be subject to background checks.