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To work alongside experienced litigated file handlers and qualified Solicitors to assist with progression of matters, including discovery, analysis of quantum evidence, liaising with counsel and third party experts, trial preparation and legal research.

This role will suit not only experienced paralegals but also graduates seeking to gain vital legal experience with the aim of progressing their legal career including attending ILPS.

To achieve a financial target of 5 chargeable hours per day.

Key responsibilities

  • Work within an insurance defence litigation specialist area, assisting Qualified Solicitors with caseloads in order to pursue completion of files in line with client instruction to the commercial benefit of Keoghs.
  • Communicate, build and utilize relationships with colleagues, clients and third parties in a professional and knowledgeable manner; including all methods of communication: in person, over the phone and written.
  • Progress discovery matters by drafting the appropriate pleadings and thoroughly reviewing all discoverable material.
  • Carry out legal research, reviewing evolving case law and procedural nuances of certain claims.
  • Assist with investigation matters by taking both informal and formal statements from witnesses.
  • Assist with trial preparation by compiling trial bundles and helping both clients and witnesses prepare to testify at trial.
  • Compile an in-depth analysis of quantum evidence, including preparing chronologies and identifying anomalies across various sources of evidence (including Hospital and GP notes and medico-legal reports) to assist the lead file handler with reserves calculations.
  • Instruct Counsel and medico-legal experts by compiling briefs and letters of instruction.
  • Manage daily task lists, including prioritisation and managing deadlines.
  • Work to and maintain Service Level Agreements.
  • Work well within the team and act as a role model for Keoghs Values.
  • Fully utilise the Case Management system for efficient supervision and progression of files, ensuring that all cases are properly managed and tracked, records are complete, and reporting to clients is accurate.
  • Adhere to Keoghs’ financial hygiene practices through the financial Case Management system, ensuring that all financial aspects relating to cases are handled accurately.

Skills, knowledge & expertise

  • Law Degree
  • No previous experience is necessary
  • Excellent listening, verbal and written communication
  • Ability to prioritise work, keep to deadlines and work under pressure
  • Ability to work to agreed targets and service level agreements
  • Excellent research skills
  • High level of analytical skills
  • Excellent IT skills
  • Behaviours: displays a positive and professional attitude towards their work and colleagues in line with Keoghs Shared Behaviours
  • Communication: ability to adapt communication style to ensure a mutual understanding is achieved both with customers and colleagues
  • Planning & Organisation: ability to structure, manage and prioritise workload accordingly
  • Adaptability: ability to adapt to different situations and tasks, whilst maintaining quality and service

About Keoghs

Keoghs is a leading provider of legal and claims solutions to insurers, businesses and other suppliers to the insurance sector. We manage more than £1bn worth of insurer claims and resolve in excess of 100,000 claims per year working in partnership with leading insurers, MGAs, brokers, corporates and the public sector.

With more than 50 years’ experience we have an in-depth understanding of the insurance claims process, enabling us to contain and lower litigation rates, shorten claims lifecycles and reduce overall claims costs. We combine proven processes, technology and low cost infrastructure with extensive legal and insurance market knowledge. This enables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money.

We invest heavily in specialised services, technology and innovation for our insurance clients, and we are the first to launch a true artificial intelligence (AI) insurance lawyer. Through our proprietary AI lawyer, Lauri, we’ve transformed the claims handling process for low-value personal injury claims; we’ve reduced claim lifecycles and reduced costs for our clients. Supported by commercial acumen and innovative products, Keoghs leads the way in providing legal solutions to the insurance industry.