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Recently opened
Recently opened

Overview

We are hiring a Concierge to be the welcoming face and operational heartbeat of our 3rd floor at Television Centre. This is far more than a reception role—you’ll play a central part in creating a seamless, positive experience for colleagues and visitors across Publicis Health and Publicis Media. You’ll bring people together, keep day-to-day operations running smoothly, and help shape a workplace that feels professional, organised, and genuinely enjoyable to be part of. If you enjoy variety, ownership, and being at the centre of a thriving office community, this role offers real impact from day one.

Responsibilities

  • Create a consistently welcoming and professional front-of-house experience, supporting visitors and colleagues from arrival through to departure
  • Take ownership of the day-to-day operations of your floor, ensuring everything runs smoothly and efficiently
  • Coordinate meeting room bookings, set-ups, and catering, working closely with hospitality and facilities teams
  • Manage office essentials including stationery, post, lockers, couriers, and taxi arrangements
  • Support onboarding by welcoming new starters, providing tours, and helping them settle in quickly
  • Ensure AV and meeting room equipment is set up and ready each day, providing support when needed
  • Collaborate with other concierges and support teams to deliver a consistent, high-quality experience across the building

Qualifications

  • A friendly and approachable communication style that helps build trust with a wide range of people
  • Experience in a customer-facing, front-of-house, or hospitality environment
  • Strong organisation skills with attention to detail and the ability to prioritise effectively
  • Confidence working both independently and as part of a wider team
  • A proactive and reliable approach, with a sense of ownership over your responsibilities
  • Ability to stay calm and solution-focused when managing multiple tasks or changing priorities
  • A genuine interest in improving workplace experience and supporting others
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