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  4. User Experience Design Internship 2022
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Are you excited about working at the intersection of applied research and design in an industry setting? Thomson Reuters Labs is seeking a User Experience Design Intern in London. 

What does Thomson Reuters Labs do? We experiment, we build, we deliver. We support the organization and our customers through applied research and development of new products and technologies. TR Labs innovates collaboratively across our core segments in Legal, Tax & Accounting, Government, and Reuters News. We undertake a diverse portfolio of projects today, while investing in long term research for the future. 

As a User Experience Design Intern, you support and work alongside other designers, data scientists and developers, to research users in legal, tax, accounting and corporate use cases and explore AI powered innovation in a user-centred approach.   

Key responsibilities  

Customer Focus 

  • Understand the customer – support user research activities, such as interviews, surveys or contextual inquiry to learn about  customers’ goals, pains, and workflows 
  • User Research Reporting – support other team members to analyse user research, summarise and create reports to the wider team 
  • User Testing – support the evaluation of concepts and prototypes with end users and customers, in order to inform the innovation team 

Design 

  • Concept development – participate in ideation sessions to develop conceptual solutions by applying design thinking methods in collaboration with designers, data scientists and developers. Create low-fidelity prototypes to describe ideas and explore how conceptual solutions might fit into a use case 
  • Prototyping – support the creation of user experience prototypes and wireframes to articulate detailed interaction design and user journeys 
  • Development – support engineers and developers with detailed specifications for the development of functional prototypes 

Team Culture 

  • Contribute to the design team with structured and unstructured events and series such as Open Design Critique and Book Club 

About you

Qualifications  

  • Being enrolled in a degree in Human Computer Interaction (HCI), Human Factors or User Experience Design  
  • Strong portfolio of work that illustrates your process, emphasizes a user-centred approach, your level of craft and the results you have driven 
  • Excellent communication, storytelling, presentation, interpersonal, and analytical skills; the ability to communicate complex research concepts clearly and persuasively across different audiences and varying levels of the organization.  

What's in it for you?

  • Casual and diverse office environment where colleagues come from over 30 countries
  • Competitive salary
  • Flexibility and home-office opportunities
  • Two additional days off for voluntary jobs
  • Wellbeing scheme including private healthcare, pension, Multisport card and more
  • High standards of ethics in the workplace