Legal Administrator 2026

Williams Lea seeks a Legal Administrator to join our team!

Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms.

Williams Lea employees, nearly 7000 people worldwide provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.

Purpose of role

The Legal Administrator will perform all legal admin operations requested by a customer without direct supervision. This includes but is not limited to electronic and hard copy filing, archive management, processing and delivery of all incoming and outgoing mail/messenger and courier items, printing, copying and scanning, and completing general administrative duties as required.

Filing is an integral part of the operations within this role and the legal administrators may be required to complete filing for up to 4 hours at a time. On occasions this may be extended depending on workload.

Legal administrators are accountable for establishing and maintaining an ongoing service based relationship with the client and customers and will be able to recognise and translate customer needs and expectations into a responsive service.

Key responsibilities

Filing

• Return or add documents to existing client files
• Work with the practice management system to log and record documents
• Handle and administer closed files as requested
• Filing and file housekeeping
• Understanding and processing of wills and other Principal Documents
• Maintain all filing and work areas in a tidy and orderly manner
• Collect file and documents from client areas and return files to shelves

Mail

• Sort and distribute incoming, sort, and stamp outgoing mail
• Scanning mail process
• Record all incoming/outgoing special mail, messenger, and courier companies
• Arrange all deliveries and collection times with mail, messenger, and courier companies

Reprographics/Scanning

• Maintain equipment to a good working order and troubleshoot problems, place service calls when needed
• Follow all stock and consumable procedures. Replenish copiers with all consumables
• Prioritise jobs and run them to meet customer requirements and deadlines
• Provide photocopying and scanning as per customer instructions

Administrative

• Collect and accurately input monthly forecast information
• Collect and complete any information required for billing or client charge back data
• Utilise appropriate paperwork for all Intelligent Office work
• Ensure that job requests are tracked on system properly before beginning new request
• Understand and comply with corporate standards. Constantly seek ways to improve operations and suggest and implement approved ideas
• Deal with any customer enquires in a prompt and efficient manner
• Accept requests for Intelligent Office work, notifying customers of estimated completion time as appropriate
• Communicate with customers on job or deadlines issues

Personal attributes

• Well presented, with excellent communication skills
• Advanced knowledge of Microsoft Word, Outlook, Excel, PowerPoint, research tools and other systems implemented by the firm.
• Strong on customer focus
• Capable of taking initiative and developing solutions
• Flexible and enthusiastic, self-starter who is keen to progress with a fast-growing company
• Able to work alone as well as within a team
• Energy/stamina as on feet all day
• Attention to detail, ability to retain high concentration levels for extended periods of time

Rewards and benefits

We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:

• 25 days holiday, plus bank holidays (pro-rata for part time or fixed term roles)
• Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
• Life Assurance
• Private Medical Insurance
• Dental Insurance
• Health Assessments
• Cycle-to-work scheme
• Discounted gym memberships
• Referral Scheme

You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!