SAP Emarsys is the customer engagement solution for SAP Customer Experience, empowering businesses to deliver personalized, AI-driven, omnichannel experiences. Built for scalability and extensibility, SAP Customer Experience provides a suite of products across commerce, sales, service, marketing, and customer data, enabling businesses to exceed customer expectations with real-time, relevant engagement. From digitally native disruptors to global enterprises, SAP Emarsys helps bring out the best CX in every business by meeting customers where they are with the products, information, and experiences they need, exactly when and where they need them.
Overall purpose and objectives
Providing administrative support to People Director and People Business Partner in all activities throughout the employee lifecycle including recruitment, day-to-day requirements and implementation of different initiatives.
Main tasks and duties
- Maintaining up-to-date employee records. Completing the audit process and requesting missing documents, ensuring all the employee files are completed.
- Creating employment letters such as salary increase, promotion and confirmation of employment letters.
- Following-up on contracts, agreements and appraisals, and obtaining signatures.
- Ensuring that colleagues are trained in using the holiday booking system and answering absence related queries.
- Running monthly probation reports and following up with managers.
- Assisting the Talent Acquisition team with managing the interview booking process, scheduling remote/on-site interviews for candidates, when required. Preparing welcome packs for new joiners.
- Managing the People Team Inbox
- Working on organizational charts.
- Be involved in creating presentations and communications.
- Administrative support to regional HR projects and assisting with rolling-out global HR initiatives.
- Covering reception during regular Office Management team meetings and ad-hoc as necessary.
Further tasks
- Working on international HR projects
General requirements
- Ongoing university studies preferably in business administration (ideally with specialization in HRM) or studying towards professional qualifications in HR
- Willing to commit up to five days a week for a period of at least 6 months (preferably a year)
- Strong interest in generalist HR and developing a career within the HR field
- Some professional experience in the HR field serves as an advantage
- Open proactive and positive personality with initiative.
- Great organisational skills
- Excellent MS-Office knowledge
- Excellent communication skills and command of the English language
- Proficiency in French is a plus
