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We are hiring a Flexible Access Assistant to join our team in London on a 6-month FTC basis. As a full-time employee, you will travel across the South region to provide support to colleagues with a disability or long-term condition.

The role

Having a person-centred approach, good communication skills and flexibility and understanding are extremely important. Tasks can vary week on week, key duties may include

  • Driving the person supported throughout the UK to offices within the organisation, for external meetings, multiple-day meetings including overnight stays and events as required.
  • Providing sighted assistance to the person supported, including orientation and sighted guiding in unfamiliar environments, or other assistance as required.
  • Locating addresses, planning routes and timings of journeys to ensure the supported person can fulfil their diary commitments in a punctual manner.
  • Note taking at all relevant meetings, ensuring all documentation is accessible.
  • Assisting with data input, ranging from basic to complex, on Microsoft Office including Excel, Word and Teams.
  • Maintaining Outlook calendar, emails and accurate records.
  • At times, providing exercise and environment enrichment for the supported person’s guide dog.
  • Locating information from a variety of sources, including the internet, print and internal Guide Dog systems.

Candidate profile

What you’ll bring to the role:

  • A full UK driving licence, and confidence driving in new locations.
  • Evidence of dealing with confidential issues sensitively and with total integrity.
  • Positive, team player, flexible, thorough, uses initiative and able to work effectively under pressure.
  • Excellent interpersonal skills to develop close working relationships with the people being supported and a range of other stakeholders, including Executive Directors and Trustees.
  • Computer literate with a good knowledge of all Microsoft Office packages.

What’s in it for you?

No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred provisions that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. 

How to apply

Further details on the full role, our recruitment process, and some top tips to help your application are attached below. When you are ready to apply, submit an online application form via this page.

We welcome applications from all sections of the community and all candidates, and employees, receive equal and fair treatment regardless of age, race, gender, religion, sexual orientation, disability, or nationality. If you meet some of the requirements for this role but not all of them, please do not let that put you off from applying, your strengths could be a fantastic addition to our team.