Harrods are looking for exceptional Graduates to join our Digital & Customer Department. This is an exciting opportunity to support our evolving and dynamic business needs. As well as key foundational improvements, we are also investing in the latest technologies to enable us to enhance our brand, values and customer experience even further.
About Us
The Digital & Customer Department at Harrods runs the Harrods.com website and maximises value from our customer and digital data via our world-class loyalty scheme, CRM communications, and customer insights & analytics capabilities.
The Harrods Customer Analytics & Data Science Graduate Scheme consists of 4 rotations over a 2-year period.
About the role
During your time you will be focusing on giving applicants a rounded view across the analytics disciplines within the Digital & Customer Department. Successful Graduates will have the opportunity to experience working for a number of different teams within our department, giving you an insight into the growing Data & Analytics landscape within Harrods.
As a Graduate in Customer Analytics & Data Science, you will gain valuable exposure to teams including Customer Analytics, Digital Analytics, CRM & Loyalty Analytics and Data Science. You will gain an in-depth understanding of how the various teams and systems function and interact with each other and the business.
The Graduate Scheme will be tailored to your interests, skills and strengths, allowing us to help you identify a rewarding and sustainable career path in Customer Analytics & Data Science. Through mentoring from senior managers and tailored training you will be supported to develop both your technical and professional knowledge.
We are looking for:
- A 2:1 degree or above (Numeric related degree preferred but not essential)
- Analytical and problem-solving skills
- PC literate, e.g. Microsoft Office
- Excellent organisational and interpersonal skills
- Strong communications skills, both written and verbal
- Excellent time-management skills along with the ability and willingness to multi-task
Our Promise to You
At Harrods we will encourage you to be yourself and bring your whole personality to work. Then, together, we will find new ways to delight customers, bringing them luxury experiences that redefine the art of what is possible.
You will benefit from an excellent benefits package, including a company pension, flexible working, 22 days’ holiday and your birthday off, up to 33% in-store discount and a season ticket loan.
Uniquely You
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate diversity and invite applications from all cultures, backgrounds, tastes and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.